Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System - Our adherence to the ISO9001 standards ensures unparalleled quality and consistency in every product.
• Professional internal product and QC team - A dedicated team of professionals meticulously ensures quality control at every step.
• Pre-inspection for all raw materials - Before production, all raw materials undergo rigorous pre-inspection to guarantee excellence.
• Mid-inspection during production from every process - We maintain quality by performing thorough inspections during each production stage.
• Final inspection by CIQ's laboratory or ourselves - Comprehensive final inspections, either in-house or by CIQ labs, certify our product's quality.
• The customer's inspection is also acceptable - We welcome and accommodate customer-led inspections to assure complete satisfaction.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers.
Advantage
Better Quality, Increasing your sales - Our superior quality enhances your reputation and boosts sales.
Our factory is committed to giving you the quality you deserve. Using ISO9001 standards & German Technology, we have heavily invested in Research & Development to bring you exceptional products. Our state-of-the-art lab is fully equipped for rigorous quality testing.
• ISO9001 Quality Control System - Implementing ISO9001 ensures you receive unmatched quality assurance.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable.
• Third Party Laboratory support - We collaborate with renowned third-party labs like SGS, Intertek, etc., for additional quality validation.
• Efficient Claim Settlement - In case of any claims, provide us with product pictures and order information. We promise a thorough analysis and resolution within just 5 working days.
Better Service, Saving your cost - Our commitment to excellent service reduces your operational costs.
• Order Weekly Update - Stay informed with regular updates on the progress of your orders.
• On-time delivery - We prioritize punctuality, ensuring your products arrive exactly when you need them.
• Free sample support - Experience our products firsthand with free sample support.
• Free new products samples into container - Receive complimentary samples of our latest products with your shipments.
• Make professional & Special Samples, displays according to customer's requirement - Tailor-made samples and displays crafted to meet your unique specifications.
• Develop products (design, size, surface and so on) based on customer's requirement - Custom product development to align perfectly with your needs, from design to surface finish.
Better Team, Solving your worries - Our expert team is dedicated to addressing your concerns swiftly and effectively.
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team - Our experts offer unmatched technical support and advice.
• 10 Years Quality Control & Inspection Team - Decade-long expertise ensures every product meets the highest standards.
• On-time Communication within 24hours - We pledge timely and responsive communication, responding within 24 hours.
• Always keep Promise - Commitment to our promises is at the core of our business philosophy.
• Always ready to be your strong backing - We are poised to support and bolster your business endeavors.
Excellent 'quality and service' perfectly solve worries for 'worldwide customers'; - Our superior quality and service alleviate concerns for clients globally.
Successful 'cooperation and win-win' fully build a strong backing for 'business partners'! - A collaborative approach ensures mutual success and establishes a robust support system for our partners.
Richwood Laminate Flooring, Beyond Your Imagination! - Explore the limitless possibilities with Richwood's innovative laminate flooring solutions.
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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