Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: Ensuring our stringent quality standards and impeccable product consistency.
• Professional internal product and QC team: Our dedicated experts guarantee exceptional oversight and superior quality.
• Pre-inspection for all raw materials: Rigorous checks from the outset ensure unmatched reliability.
• Mid-inspection during production from every process: Continuous monitoring to guarantee excellence at every stage.
• Final inspection by CIQ's laboratory or ourselves: Meticulous final assessments to confirm our products meet the highest benchmarks.
• The customer's inspection is also acceptable: Welcoming our clients' involvement to ensure complete satisfaction.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: Swift, transparent resolution of any issues to maintain your trust.
Advantage
Better Quality, Increasing your sales
Our factory is committed to giving you the quality you deserve. Using ISO9001 standards and German Technology, we have heavily invested in Research & Development. Our fully equipped lab ensures rigorous quality testing.
• ISO9001 Quality Control System: Adhering to the highest quality standards to ensure you receive only the best.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable: Comprehensive quality checks at every stage to guarantee excellence.
• Third Party Laboratory support: SGS, Intertek...: External validations by leading laboratories to further assure quality.
• Efficient Claim Settlement: If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers within 5 working days: Prompt and efficient resolution to any issues within five working days.
Better Service, Saving your cost
• Order Weekly Update: Stay informed with timely updates on your order status.
• On-time delivery: Ensuring your orders arrive precisely when you need them.
• Free sample support: Offering complimentary samples to assist in your decision-making.
• Free new product samples into container: Experience our latest innovations with free samples included in your shipment.
• Make professional & Special Samples, displays according to customer's requirement: Tailored samples and displays to meet your unique specifications.
• Develop products (design, size, surface and so on) based on customer's requirement: Custom product development to perfectly match your vision.
Better Team, Solving your worries
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: Expertise and a positive approach ensure we exceed your expectations.
• 10 Years Quality Control & Inspection Team: A decade of experience delivering unmatched quality control.
• On-time Communication within 24 hours: Prompt responses to keep you informed and reassured.
• Always keep Promise: Upholding our commitments to foster trust and reliability.
• Always ready to be your strong backing: Providing steadfast support to ensure your success.
Excellent 'quality and service' perfectly solve worries for 'worldwide customers';
Successful 'cooperation and win-win' fully build a strong backing for 'business partners'!
Richwood Laminate Flooring, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
){kind=link}