Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: Upholding the highest standards of quality with ISO9001, ensuring every product meets rigorous benchmarks.
• Professional internal product and QC team: Our dedicated team assures impeccable quality at every production step.
• Pre-inspection for all raw materials: Comprehensive assessments guarantee only the finest materials shape our products.
• Mid-inspection during production from every process: Ongoing evaluations maintain flawless production from start to finish.
• Final inspection by CIQ's laboratory or ourselves: Assuring excellence, every item undergoes meticulous final scrutiny.
• The customer's inspection is also acceptable: Welcoming your insights, we ensure our products meet your expectations.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: Swift and thorough resolution with just photos and order details, ensuring satisfaction.
Advantage
Better Quality, Increasing your sales: Elevate your market presence by partnering with us for superior quality.
Our factory is committed to give you the quality you deserve. Using ISO9001 standard & German Technology, we invested a lot in Research & Development. We have a fully equipped lab for quality testing: Our dedication to excellence is unmatched, with top-tier technology and robust R&D investments ensuring unparalleled quality.
• ISO9001 Quality Control System: A commitment to excellence that guarantees reliability and consistency.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable: A comprehensive inspection process guarantees perfection in every product.
• Third Party Laboratory support: SGS, Intertek...: Collaborating with esteemed laboratories to validate our quality promises.
• Efficient Claim Settlement If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers within 5 working days: Resolving claims rapidly, ensuring your satisfaction in just five working days.
Better Service, Saving your cost: Outstanding service that optimizes operations and minimizes expenses.
• Order Weekly Update: Stay informed with regular updates, ensuring total transparency.
• On-time delivery: Punctuality is our promise, ensuring your business runs smoothly.
• Free sample support: Experience our product quality firsthand with complimentary samples.
• Free new products samples into container: Benefit from our innovation with free sample inclusion in your orders.
• Make professional & Special Samples, displays according to customer's requirement: Tailored sample creation that perfectly aligns with your vision.
• Develop products (design, size, surface and so on) based on customer's requirement: Custom product development to meet all your unique specifications.
Better Team, Solving your worries: A team ready to tackle any challenge, resolving your concerns.
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: Our optimistic and knowledgeable team is at your service, ensuring seamless interactions.
• 10 Years Quality Control & Inspection Team: A decade of precision and expertise in quality assurance.
• On-time Communication within 24hours: Prompt responses guaranteed, keeping you informed every step of the way.
• Always keep Promise: Integrity forms the bedrock of our relationships, ensuring we always deliver on our promises.
• Always ready to be your strong backing: A staunch ally dedicated to supporting your business ambitions.
Excellent "quality and service" perfectly solve worries for "worldwide customers"; Experience unparalleled quality and service that allay concerns for clients globally.
Successful "cooperation and win-win" fully build a strong backing for "business partners"! Our collaborative success guarantees a robust foundation for our partnerships.
Richwood Laminate Flooring, Beyond Your Imagination! Step into a realm of innovation and excellence with Richwood Laminate Flooring!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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