Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team
• Thorough pre-inspection of all raw materials
• Comprehensive mid-production inspection for each process
• Detailed final inspection by CIQ's laboratory or our team
• Customer inspections are also warmly welcomed.
• In the event of any claims, we require photos of the claimed products along with order details. We will promptly analyze the issue and collaborate with customers to devise a final solution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to ensuring you receive the top-notch quality you deserve. By adhering to ISO9001 standards and leveraging advanced German technology, we have made significant investments in Research & Development. Our state-of-the-art lab is fully equipped for rigorous quality testing.
• ISO9001 Quality Control System
• Expert internal product and QC team Multi-stage inspections - pre-inspection of raw materials, mid-production process checks, and final inspections by CIQ's laboratory or our team. Customers' inspections are always welcomed.
• Third-party laboratory support: SGS, Intertek, and more.
• Efficient Claim Settlement If claims arise, we need pictures of the claimed products and order information. We will analyze the issue and work out a final solution with customers within 5 working days.
Enhanced Service, Reducing Your Costs
• Weekly order updates
• Guaranteed on-time delivery
• Complimentary sample support
• Free new product samples included in each container
• Creation of professional and specialized samples, displays tailored to customer requirements
• Product development (design, size, finish, etc.) based on customer specifications
Outstanding Team, Addressing Your Concerns
A positive attitude, professional expertise, timely communication, and responsible actions. We are always here for you! • Expert Product Technology Team
• Decade-long expertise in Quality Control & Inspection
• Prompt communication within 24 hours
• Unwavering commitment to keeping promises
• Always prepared to be your steadfast support
Exceptional 'quality and service' to perfectly address the concerns of 'global customers'
Fruitful 'cooperation and win-win' partnerships to build a reliable foundation for 'business partners'!
Richwood Laminate Flooring, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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