Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• A dedicated and professional internal product and QC team
• Comprehensive pre-inspection for all raw materials ensuring excellence from the start
• Mid-production inspections at every stage to maintain impeccable quality
• Final inspections conducted by CIQ's laboratory or our expert team
• Customer inspections are welcome to validate our commitment to quality.
• In the event of claims, simply provide pictures of the products in question with order details. We will swiftly analyze and collaborate with you to find a satisfactory resolution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is devoted to delivering the quality you deserve. By adhering to ISO9001 standards and incorporating state-of-the-art German Technology, we have heavily invested in Research & Development. Our lab is fully equipped for rigorous quality testing.
• ISO9001 Quality Control System
• A skilled internal product and QC team ensures pre-inspection for all raw materials, mid-inspection during each production phase, and final inspections by CIQ's laboratory or our team. Customer inspections are also respected.
• Support from reputable third-party laboratories such as SGS and Intertek...
• Efficient Claim Settlement: If claims arise, provide us with pictures of the claimed products and order details. We will analyze and finalize a resolution with you within just 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly Order Updates
• Guaranteed On-time Delivery
• Support with Free Samples
• Complimentary new product samples included with your container
• Creation of professional & custom samples and displays per customer specifications
• Development of products tailored to customer needs in design, size, surface, and more
Outstanding Team, Alleviating Your Concerns
With a positive attitude, expert knowledge, timely communication, and responsible action, we are always here for you! • Professional Product Technology Team
• 10 Years of Experience in Quality Control & Inspection
• Timely Communications within 24 hours
• Consistently Keeping Our Promises
• Always prepared to be your reliable support
Our unparalleled 'quality and service' effectively address concerns for 'worldwide customers';
Our successful 'cooperation and win-win' strategy robustly supports 'business partners'!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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