Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team
• Rigorous pre-inspection for all raw materials ensures top-notch quality from the very start.
• Thorough mid-inspection during production across every process guarantees consistent excellence.
• Comprehensive final inspection by CIQ's laboratory or our expert team for unmatched assurance.
• Customer's inspection is also welcome to meet your specific scrutiny standards.
• In the rare event of claims, simply provide pictures and order details. We will swiftly analyze the issue and collaborate with you to develop an optimal resolution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to delivering the quality you deserve. Utilizing the ISO9001 standard and cutting-edge German Technology, we have heavily invested in Research & Development. Our state-of-the-art lab is fully equipped for comprehensive quality testing.
• ISO9001 Quality Control System
• Professional internal product and QC team ensures pre-inspection for all raw materials, mid-inspection during every production process, and final inspection by CIQ's laboratory or our own experts. Customer inspections are also welcome.
• Comprehensive Third Party Laboratory Support: SGS, Intertek, and more.
• Efficient Claim Settlement: In the event of claims, provide product pictures and order information. We will thoroughly analyze the situation and develop a satisfactory solution with you within 5 working days.
Superior Service, Reducing Your Costs
• Weekly Order Updates keep you informed every step of the way.
• Prompt and reliable on-time delivery.
• Complimentary sample support for your peace of mind.
• Free inclusion of new product samples in your container shipment.
• Professional and customized sample creation based on your specific requirements.
• Product development that caters to your exact design, size, and surface preferences.
Exceptional Team, Alleviating Your Concerns
With a positive attitude, expert knowledge, timely communication, and responsible actions, we are always at your service! • Dedicated Professional Product Technology Team
• Over a decade of expertise in Quality Control & Inspection.
• Consistent and timely communication within 24 hours.
• Firm commitment to keeping promises.
• Always prepared to be your unwavering support.
Our exceptional quality and service eradicate any worries for our esteemed worldwide customers.
Our successful cooperation and win-win strategies create a robust foundation for our valued business partners.
Richwood Laminate Flooring, Surpassing All Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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