Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• We uphold the prestigious ISO9001 Quality Control System, ensuring top-notch standards in every facet of our production.
• Our dedicated and professional internal product and QC teams are the backbone of our quality assurance.
• Rigorous pre-inspections are conducted on all raw materials to guarantee unparalleled quality from the start.
• We perform meticulous mid-inspections throughout each production phase to maintain our high standards.
• A thorough final inspection is carried out either by CIQ's renowned laboratory or by our own experts.
• We welcome and encourage customer inspections, guaranteeing transparency and satisfaction.
• In the unlikely event of a claim, simply provide pictures and order details. We commit to a comprehensive analysis and resolution, tailored collaboratively with our customers.
Advantage
Better Quality, Boosting Your Sales
Our factory is wholeheartedly devoted to delivering the exceptional quality you deserve. Utilizing the ISO9001 standard and cutting-edge German Technology, our substantial investment in Research & Development is evident. A state-of-the-art lab ensures thorough quality testing.
• ISO9001 Quality Control System
• Our professional internal product and QC team conducts pre-inspections on raw materials, mid-inspections during every production stage, and final assessments either by CIQ's laboratory or our qualified personnel. Customer inspections are also welcomed.
• We partner with leading third-party laboratories, such as SGS and Intertek, for additional quality assurance.
• Our claim settlement process is efficient and effective. Should any issues arise, we require photos and order information to rapidly analyze and resolve within a swift 5 working days.
Better Service, Reducing Your Costs
• We provide weekly updates on your order status, ensuring you stay informed at every step.
• Timely delivery is our promise, allowing you to plan with precision.
• Benefit from our complimentary sample support, enabling you to experience our products firsthand.
• We include free samples of new products in your container shipments, offering you a sneak peek at upcoming innovations.
• Our team crafts professional and specialized samples and displays tailored to your specific requirements.
• We innovate and develop products tailored to your needs, be it design, size, or surface finish, to exceed your expectations.
Better Team, Alleviating Your Concerns
Our team is characterized by a positive attitude, professional expertise, timely communication, and responsible actions. We are here to support you at all times! • Meet our Professional Product Technology Team, ready to innovate for you.
• Our Quality Control & Inspection Team boasts over 10 years of experience, ensuring nothing but the best for you.
• We guarantee prompt communication within 24 hours, so you're never left waiting.
• Trust and reliability are our trademarks; we always keep our promises.
• We stand prepared as your unwavering support, always ready to assist.
Our impeccable quality and service eliminate worries for our global clientele, offering peace of mind and satisfaction.
Achieving successful cooperation, we foster win-win relationships, thereby establishing ourselves as a reliable partner for our business associates.
Richwood Laminate Flooring: Expect the Extraordinary, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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