Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Experience unmatched reliability with our ISO9001 Quality Control System.
• Our dedicated professional internal product and QC team ensures excellence.
• Rigorous pre-inspection of all raw materials for peace of mind.
• Comprehensive mid-inspection at every production stage to maintain standards.
• Final inspection either by CIQ's laboratory or our expert team.
• Welcoming customer inspections to guarantee satisfaction.
• In the event of claims, simply provide pictures and order info. Our team will swiftly analyze and resolve the issue collaboratively with you.
Advantage
Superior Quality, Boosting Your Sales
Our factory delivers the quality you deserve by adhering to ISO9001 standards and leveraging advanced German Technology. We prioritize R&D and are equipped with a state-of-the-art lab for comprehensive quality testing.
• ISO9001 Quality Control System
• Our expert QC team ensures thorough pre-inspection, mid-production checks, and final inspections. Customer inspections are welcome to ensure your satisfaction.
• Third-party laboratory support from trusted names like SGS and Intertek.
• Efficient Claim Resolution: Provide us with pictures and order info for a swift resolution within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly updates on your order status.
• Commitment to on-time delivery.
• Complimentary sample support to aid in decision-making.
• Include free samples of new products in your container shipment.
• Crafting specialized samples and displays to meet your unique needs.
• Develop tailored products, from design to size and surface, based on your specifications.
Outstanding Team, Addressing Your Concerns
With a positive attitude and professional knowledge, our team engages in timely communication and responsible actions to support you always. • Expert Product Technology Team
• A decade of expertise in quality control and inspections.
• Swift communication, guaranteed within 24 hours.
• We consistently honor our promises.
• Always prepared to be your unwavering support.
Our exceptional quality and service alleviate worries for our valued global clientele.
Successful cooperation and a win-win approach fortify us as a steadfast partner in business.
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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