Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: Our commitment to excellence is reflected in our adherence to the ISO9001 standard, ensuring that every product meets the highest quality benchmarks.
• Professional internal product and QC team: Our dedicated team of experts tirelessly oversees our production processes to maintain superior quality control standards.
• Pre-inspection for all raw materials: We meticulously inspect all raw materials before production to ensure they meet our stringent quality requirements.
• Mid-inspection during production from every process: Our comprehensive inspections during the production process guarantee consistent quality across all stages.
• Final inspection by CIQ's laboratory or ourselves: We conduct thorough final inspections, either internally or in collaboration with CIQ's laboratory, to ensure each product is flawless.
• The customer's inspection is also acceptable: We welcome customer inspections to verify that our products meet their expectations and requirements.
• If claims happen, what we need are pictures of claimed products, order information: In the rare event of a claim, simply provide us with photos and order details. We'll diligently analyze the issue to create an effective solution collaboratively with you.
Advantage
Better Quality, Increasing your sales: Our superior quality products are designed to boost your sales and enhance customer satisfaction.
Our factory is committed to give you the quality you deserve. Utilizing ISO9001 standards coupled with advanced German technology, we've heavily invested in R&D and have an extensively equipped lab dedicated to quality testing.
• ISO9001 Quality Control System: We uphold the ISO9001 system to ensure our products are consistently exceptional.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable: Our rigorous multi-stage inspection processes, coupled with customer involvement, ensure our high standards are maintained throughout.
• Third Party Laboratory support: SGS, Intertek...: We collaborate with renowned third-party labs like SGS and Intertek for additional quality assurance.
• Efficient Claim Settlement: If claims arise, provide pictures and order info, and we will swiftly analyze and resolve the issue, reaching a satisfactory conclusion within 5 working days.
Better Service, Saving your cost: Our exceptional services are designed to enhance efficiency and reduce costs for you.
• Order Weekly Update: Stay informed with our regular weekly updates on your order status.
• On-time delivery: We ensure timely delivery of all orders, meeting your deadlines efficiently.
• Free sample support: Benefit from our complimentary sample support to better understand our product offerings.
• Free new products samples into container: We offer free samples of new products with your shipment, allowing you to explore our latest innovations.
• Make professional & Special Samples, displays according to customer's requirement: We craft bespoke samples and displays tailored to your specific needs and preferences.
• Develop products (design, size, surface and so on) based on customer's requirement: We work closely with you to develop products that meet your unique design, size, and surface specifications.
Better Team, Solving your worries: Our dedicated team is committed to delivering solutions that meet your expectations and address your concerns.
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: Our expert team is equipped with the knowledge and skills to assist you at every step.
• 10 Years Quality Control & Inspection Team: With a decade of experience, our quality control and inspection team ensures the highest standards are consistently met.
• On-time Communication within 24 hours: Experience our prompt communication, guaranteeing responses within 24 hours.
• Always keep Promise: We uphold our promises, ensuring reliability and trust in our business relationships.
• Always ready to be your strong backing: As your dependable partner, we are always prepared to support your business endeavors.
Excellent 'quality and service' perfectly solve worries for 'worldwide customers': We provide unparalleled quality and service that effectively alleviate any concerns for our global clientele.
Successful 'cooperation and win-win' fully build a strong backing for 'business partners': Our collaborative approach ensures mutually beneficial relationships, creating a robust foundation for our business partners.
Richwood Laminate Flooring, Beyond Your Imagination!: Discover the extraordinary with Richwood Laminate Flooring, where innovation surpasses expectations.
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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