Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team
• Pre-inspection for all raw materials to ensure top-notch quality.
• Thorough mid-inspection during every production phase for impeccable precision.
• Rigorous final inspection conducted either by CIQ's laboratory or our own trusted team.
• Customer's inspection is warmly welcomed for added assurance.
• In the rare event of claims, simply provide us with pictures of the claimed products and order details. We promise a comprehensive analysis and swift resolution to fully satisfy our customers.
Advantage
Better Quality, Elevating Your Sales
Our factory is steadfast in delivering the unparalleled quality you deserve. Adhering to ISO9001 standards and leveraging advanced German Technology, we've made significant investments in Research & Development. Our state-of-the-art lab ensures rigorous quality testing.
• ISO9001 Quality Control System
• Professional internal product and QC team ensures pre-inspection for all raw materials, mid-production inspection at every stage, and a meticulous final inspection by either CIQ's laboratory or our qualified team. Customer's inspections are welcomed for complete satisfaction.
• Third-Party Laboratory support from esteemed organizations like SGS, Intertek...
• Efficient Claim Settlement: In the unfortunate case of claims, provide us with images of the products and order information. We guarantee a detailed analysis and a definitive solution with our customers within just 5 working days.
Better Service, Reducing Your Costs
• Weekly Order Updates for seamless tracking
• Guaranteed on-time delivery for peace of mind
• Complimentary sample support to assist your decision-making
• Free inclusion of new product samples in each container shipment
• Crafting professional & bespoke samples, and displays tailored to your specific needs
• Product development (design, size, surface, etc.) customized to meet your exact requirements
Better Team, Alleviating Your Concerns
With a positive attitude, professional expertise, prompt communication, and responsible actions, our dedicated team is always ready to support you! • Expert Product Technology Team
• Experienced team with over 10 years in Quality Control & Inspection
• Prompt communication guaranteed within 24 hours
• We always keep our promises
• Always prepared to be your unwavering support
Our outstanding 'quality and service' provide a perfect solution to eliminate worries for 'worldwide customers';
Our successful 'cooperation and win-win' strategy comprehensively builds a robust support system for 'business partners'!
Richwood Laminate Flooring, Pushing Boundaries Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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