Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Our operations are governed by the esteemed ISO9001 Quality Control System, ensuring peerless standards.
• Our skilled internal product and QC team consistently delivers excellence.
• We conduct thorough pre-inspection for all raw materials, upholding supreme quality from the start.
• Intensive mid-inspection during production across every process safeguards product integrity.
• Each product undergoes a rigorous final inspection by CIQ's laboratory or our own experts.
• We welcome and accommodate customer inspections, fostering transparency and trust.
• In the event of claims, simply provide pictures of the products in question and order information. We pledge to analyze the issue and collaboratively develop a conclusive solution with you.
Advantage
Superior Quality, Elevating Your Sales
In our factory, we are dedicated to delivering the exceptional quality you deserve. Adhering to ISO9001 standards and harnessing German technology, we have invested significantly in Research & Development. Our state-of-the-art lab is fully equipped for extensive quality testing.
• ISO9001 Quality Control System
• Our accomplished team performs pre-inspection on all raw materials, mid-inspection throughout every production process, and final inspection by CIQ's laboratory or ourselves. Customer inspections are also encouraged.
• We engage third-party laboratory support from SGS, Intertek, and others to ensure the highest standards.
• Efficient Claim Settlement: In the event of a claim, all we require are images of the products and order details. Within 5 working days, we will diligently analyze and resolve the issue, ensuring prompt customer satisfaction.
Superior Service, Reducing Your Costs
• Stay informed with our Weekly Order Updates.
• Enjoy the assurance of On-time delivery.
• Avail Free sample support to help you make informed decisions.
• Benefit from complimentary new product samples added to your container.
• We create professional and customized samples and displays tailored to your requirements.
• We develop products uniquely customized to your specifications in design, size, and surface, among other aspects.
Exceptional Team, Alleviating Your Concerns
Our team combines a positive attitude with professional expertise, ensuring timely communication and responsible actions. We are perpetually at your service! • Our Professional Product Technology Team is committed to your success.
• With over 10 years of experience, our Quality Control & Inspection Team ensures every detail is perfect.
• We guarantee On-time Communication within 24 hours, keeping you constantly updated.
• Our promise to you is steadfast and unwavering.
• Always prepared to be your dependable backing, no matter the challenge.
Our unparalleled "quality and service" effectively alleviate any concerns for our "worldwide customers."
Our successful "cooperation and win-win" strategy robustly fortifies our "business partners," creating lasting partnerships!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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