Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Adhering to the rigorous ISO9001 Quality Control System
• Our professional internal product and QC team ensures excellence
• Comprehensive pre-inspection for every raw material used
• Thorough mid-inspection during every production process
• Detailed final inspection conducted by CIQ's laboratory or our team
• Inspection by the customer is also welcomed and valued.
• In the event of claims, simply provide pictures and order details. We will diligently analyze and collaborate with customers to craft a final solution.
Advantage
Superior Quality, Amplifying Your Sales Potential
Our factory is dedicated to delivering unparalleled quality. By embracing ISO9001 standards alongside cutting-edge German Technology, we have heavily invested in Research & Development and are equipped with a state-of-the-art lab for rigorous quality testing.
• ISO9001 Quality Control System
• Our skilled internal product and QC team conducts pre-inspections for all raw materials, mid-inspections throughout production, and final inspections by CIQ's laboratory or our experts. Customer inspections are also appreciated.
• Endorsed by Third Party Laboratories: SGS, Intertek, and more
• Prompt Claim Settlement: Should claims arise, provide pictures and order details. We commit to analyzing the issue and delivering a resolution with customers within just 5 working days.
Exceptional Service, Optimizing Your Costs
• Weekly updates on order status
• Guaranteed on-time delivery
• Complimentary sample support
• Free inclusion of new product samples in containers
• Crafting professional and customized samples and displays based on customer requirements
• Product development tailored to design, size, surface, and more, according to customer specifications
Outstanding Team, Alleviating Your Concerns
With a positive mindset, expert knowledge, and responsible actions, we assure timely communication and unwavering support. Our Professional Product Technology Team stands ready for you!
• A decade-strong Quality Control & Inspection Team
• Prompt communication guaranteed within 24 hours
• Commitment to keeping promises
• Always poised to be your steadfast support
Our exemplary "quality and service" thoroughly resolves concerns for "worldwide customers."
Flourishing "cooperation and win-win" scenarios establish a formidable foundation for "business partners."
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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