Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Our ISO9001 Quality Control System sets the benchmark for excellence.
• A dedicated team of professionals ensures superior internal product quality and precise QC.
• Meticulous pre-inspection of all raw materials guarantees outstanding product quality from the start.
• Comprehensive mid-production inspections ensure top-tier quality at every stage of the process.
• Rigorous final inspections conducted by either CIQ's laboratory or our experts solidify our commitment to quality.
• We welcome customer inspections to further validate our unmatched quality standards.
• In the rare event of a claim, simply provide pictures and order details, and we will resolve the issue efficiently, ensuring customer satisfaction.
Advantage
Elevate your sales with our superior quality products.
Our factory is dedicated to providing you with top-notch quality. Adhering to ISO9001 standards and German technology, we have heavily invested in Research & Development. Equipped with a state-of-the-art lab, we ensure the highest quality testing.
• Our ISO9001 Quality Control System guarantees excellence at every step.
• Our proficient internal product and QC team conducts thorough pre-inspections for raw materials, mid-production checks at every process stage, and final inspections by either CIQ's laboratory or our experts. Customer inspections are also welcomed.
• We have support from renowned Third Party Laboratories like SGS and Intertek.
• Experience quick and efficient claim settlement: upon receiving pictures and order information, we will analyze and provide a resolution within 5 working days.
Exceptional Service, Cost Efficiency
• Receive weekly updates on your order status.
• Enjoy the reliability of on-time delivery.
• Benefit from our free sample support to evaluate quality firsthand.
• Upgrade your orders with complimentary new product samples in your shipment.
• We craft professional, custom samples and displays to meet your specific requirements.
• We tailor products to suit your needs, whether in design, size, surface, or other specifications.
Exceptional Team, Eliminating Concerns
Harness the power of a positive attitude, professional expertise, timely communication, and responsible action. Our dedicated team stands by you! • Our expert Product Technology Team is at your service.
• A decade-strong Quality Control & Inspection Team ensures unwavering product excellence.
• Engage in timely communication, guaranteed within 24 hours.
• We always stand by our commitments.
• We are ever-prepared to be your unwavering support.
Our unparalleled 'quality and service' eradicate concerns for 'global customers' effortlessly;
Our triumphant 'cooperation and win-win' approach fortifies a robust foundation for 'business partners'!
Discover Richwood Laminate Flooring, Surpassing Your Wildest Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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