Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Adhering to ISO9001 Quality Control System for unparalleled consistency.
• Our Professional internal product and QC team ensures top-notch standards.
• Comprehensive Pre-inspection for all raw materials to ensure the finest quality.
• Detailed Mid-inspection during every production process to maintain excellence.
• Thorough Final inspection by CIQ's laboratory or by our dedicated team.
• We also welcome and respect the customer's inspection.
• In case of claims, provide pictures of claimed products and order information. We will diligently analyze the problem and collaborate with you for the best solution.
Advantage
Better Quality - Elevating Your Sales
Our factory is unwavering in delivering the quality you deserve. Implementing ISO9001 standards and cutting-edge German Technology, we have made significant investments in Research & Development. Our state-of-the-art lab is fully equipped for rigorous quality testing.
• ISO9001 Quality Control System ensures the highest standards.
• Professional internal product and QC team. Pre-inspection for all raw materials. Mid-inspection throughout the production process. Final inspection by CIQ's laboratory or our experienced team. Customer inspection is also welcomed.
• Supported by leading Third Party Laboratories such as SGS and Intertek.
• Efficient Claim Settlement: If claims occur, simply provide pictures of the claimed products and order information. We will promptly analyze the issue and work out a solution with customers within 5 working days.
Better Service - Saving Your Costs
• Regular Weekly Order Updates keep you informed.
• Commitment to On-time delivery.
• Free sample support to aid your decision-making.
• Free new product samples included in your container.
• Crafting professional and special samples, displays tailored to customer's specifications.
• Innovating products (design, size, surface, etc.) based on customer requirements.
Better Team - Addressing Your Concerns
With a positive attitude, professional knowledge, timely communication, and responsible action, we're always here for you! • Our Professional Product Technology Team provides expert guidance.
• Our team brings over 10 Years of Quality Control & Inspection expertise.
• We ensure On-time communication within 24 hours.
• We always keep our promises.
• Ready to be your strong and reliable backing at all times.
Excellent quality and service - perfectly meeting the needs of our worldwide customers.
Successful cooperation and win-win partnerships - building a solid foundation for our business partners.
Richwood Laminate Flooring - Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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