Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our expert QC team ensures excellence in every detail
• Rigorous pre-inspection of all incoming materials, ensuring the utmost quality
• Comprehensive mid-production inspections at every stage, maintaining top standards
• Final thorough inspection, conducted by CIQ's laboratory or our in-house experts
• Customer-led inspections are also warmly welcomed.
• In the rare event of a claim, simply provide product images and order info. Together, we'll analyze and resolve the issue swiftly to your satisfaction.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to delivering unparalleled quality. We adhere to ISO9001 standards and incorporate cutting-edge German technology, investing heavily in R&D. Our state-of-the-art lab ensures rigorous quality testing.
• ISO9001 Quality Control System
• Our expert QC team performs thorough checks: Pre-inspection of raw materials, mid-production assessments, and final inspections by CIQ or ourselves. Customer inspections are also welcomed.
• Third-party laboratory support from renowned entities like SGS and Intertek
• Quick and Efficient Claim Settlement: Should issues arise, provide product images and order details. We'll swiftly pinpoint the problem and offer a resolution within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly updates on your orders ensure you're always informed
• Punctual delivery, meeting your deadlines every time
• Complimentary samples to help guide your choice
• Free inclusion of new product samples in each container shipped
• Crafting bespoke samples and displays tailored to your needs
• Custom product development to meet your specific design, size, and surface preferences
Outstanding Team, Easing Your Concerns
With a can-do attitude, deep expertise, prompt communication, and responsible actions, we are always at your service! • Expert Product Technology Team
• A dedicated Quality Control & Inspection team with over a decade of experience
• Rapid response communication within 24 hours
• Upholding promises with unwavering consistency
• Always prepared to be your reliable support
Our excellent quality and service thoroughly address the needs of global customers.
Achieving successful partnerships and mutual benefits, we stand as a steadfast ally for our business partners!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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