Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Adherence to ISO9001 Quality Control System
• Dedicated and professional in-house product and QC team
• Comprehensive pre-inspection of all raw materials
• Thorough mid-production inspections across every process
• Rigorous final inspections performed by either CIQ's lab or our own team
• Customer inspections are encouraged and welcome.
• In the unlikely event of claims, we require pictures and order information of the claimed products. Our expert team will conduct a detailed analysis and collaborate with customers to reach a satisfactory resolution.
Advantage
Superior Quality, Elevating Your Sales Potential
At our factory, we are wholeheartedly dedicated to providing the quality you deserve. By adhering to ISO9001 standards and utilizing advanced German technology, we have made substantial investments in Research & Development. Our state-of-the-art laboratory is fully equipped for comprehensive quality testing.
• Compliance with ISO9001 Quality Control System
• Expertise from a professional internal product and QC team ensures pre-inspection of all raw materials, mid-inspection throughout production, and final inspection by CIQ's lab or our own. Customer inspections are also accommodated.
• Support from Third Party Laboratories: SGS, Intertek, and more.
• Prompt and Effective Claim Resolution. Should claims arise, we gather photos and order details of the concerned products and promise to analyze the issue and reach a final resolution with customers within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly Order Updates to keep you informed
• Commitment to On-Time Delivery
• Provision of Free Sample Support
• Inclusion of Free New Product Samples in containers
• Creation of Professional & Special Samples and displays tailored to customer requirements
• Development of products (design, size, surface, and more) tailored to customer specifications
Outstanding Team, Alleviating Your Concerns
With a positive attitude, deep professional knowledge, timely communication, and responsible actions, we are always here for you! • Our team comprises a highly Professional Product Technology Team
• Decade-strong Quality Control & Inspection Team
• Timely Communication within 24 hours guaranteed
• Upholding Promises consistently
• Always poised to be your steadfast support
Unmatched "quality and service" that thoroughly resolves all concerns for "worldwide customers".
Successful "cooperation and win-win" strategies that establish a robust foundation for "business partners"!
Richwood Laminate Flooring, Exceeding Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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