Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Our ISO9001 Quality Control System ensures each product meets the highest standards of excellence.
• Our professional internal product and QC team is dedicated to maintaining superior quality.
• Rigorous pre-inspection for all raw materials guarantees the best input for superb output.
• Comprehensive mid-inspection at every stage of production ensures consistency and quality.
• Final inspection conducted by CIQ's laboratory or our expert team confirms flawless delivery.
• We welcome and accommodate the customer's inspection with utmost transparency.
• In the rare event of claims, we require photos and order details to swiftly analyze and collaboratively resolve any issue with our valued customers.
Advantage
Better Quality, Elevating Your Sales
Our factory is dedicated to delivering the quality you deserve. By adhering to ISO9001 standards and leveraging German technology, we make significant investments in research and development. Our state-of-the-art lab is fully equipped for thorough quality testing, ensuring only the best for our customers.
• ISO9001 Quality Control System
• Our diligent professional internal product and QC team conducts pre-inspection of raw materials, mid-inspection during production, and final inspection by CIQ's laboratory or our team, always open to customer inspection.
• We have the support of third-party laboratories like SGS and Intertek to guarantee impartial quality verification.
• Efficient Claim Settlement: If claims arise, simply provide photos and order info, and we will analyze and resolve the issue with our customers within five business days.
Better Service, Reducing Your Costs
• Receive regular weekly updates on your order status for peace of mind.
• We guarantee on-time delivery, ensuring your projects stay on track.
• Enjoy the benefit of free sample support to experience our quality upfront.
• We offer free samples of new products included in your container shipment.
• We create professional and customized samples and displays tailored to meet your specific requirements.
• We develop products, including design, size, and surface, based on your unique needs, ensuring a personalized experience.
Better Team, Alleviating Your Concerns
With a positive attitude, extensive professional knowledge, timely communication, and responsible actions, we are always at your service! • Our Professional Product Technology Team is ready to support your needs.
• Our 10-year experienced Quality Control & Inspection Team ensures unparalleled reliability.
• We guarantee on-time communication within 24 hours to address all your concerns promptly.
• We stand by our promises, ensuring you can always rely on us.
• Ever prepared to be your strong and dependable support.
Our unmatched "quality and service" seamlessly mitigate concerns for "worldwide customers";
Our triumphant "cooperation and win-win" strategy fortifies a robust foundation for "business partners"!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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