Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: Our commitment to excellence is demonstrated through our strict adherence to the ISO9001 Quality Control System, ensuring uncompromising standards at every level.
• Professional internal product and QC team: Our highly skilled internal product and quality control team is dedicated to maintaining the highest standards, capturing every detail from start to finish.
• Pre-inspection for all raw materials: We rigorously pre-inspect each raw material to guarantee that only the finest inputs are utilized in our production processes.
• Mid-inspection during production from every process: Our meticulous mid-production inspections ensure that the quality is consistent and superior throughout every stage.
• Final inspection by CIQ's laboratory or ourselves: The culmination of our quality assurance process is a thorough final inspection conducted by CIQ's esteemed laboratory or our own experts.
• The customer's inspection is also acceptable: We welcome and accommodate customer inspections to further demonstrate our transparency and commitment to excellence.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: Should any claims arise, simply provide pictures and order specifics, and we will diligently assess and resolve the issue to your satisfaction.
Advantage
Better Quality, Increasing your sales: Our unwavering commitment to quality is designed to boost your sales by delivering unmatched products that captivate your customers.
Our factory is committed to give you the quality you deserve. Using ISO9001 standard & German Technology, we invested a lot in Research & Development. We have a fully equipped lab for quality testing: At our factory, we spare no effort in ensuring you receive the quality you deserve. Adhering to ISO9001 standards and leveraging German technology, we make significant investments in R&D, supported by our state-of-the-art testing lab.
• ISO9001 Quality Control System: Each product adheres to the ISO9001 standard, symbolizing our relentless pursuit of quality and reliability.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable: Our comprehensive inspection process, led by our expert QC team, spans from pre-inspection of raw materials to final checks, including customer involvement to meet all expectations.
• Third Party Laboratory support: SGS, Intertek...: With third-party laboratory support from industry leaders like SGS and Intertek, our products are validated for excellence.
• Efficient Claim Settlement If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers within 5 working days: Our efficient claim settlement process ensures quick resolution within 5 working days, providing peace of mind with just the necessary information.
Better Service, Saving your cost
• Order Weekly Update: Stay informed with our comprehensive weekly updates on your order status, ensuring transparency and peace of mind.
• On-time delivery: Our commitment to punctuality ensures your orders arrive on time, every time, without exception.
• Free sample support: Experience our products firsthand with our complimentary sample support, designed to help you make informed decisions.
• Free new product samples into container: Discover innovation with complimentary new product samples included in every container shipment.
• Make professional & Special Samples, displays according to customer's requirement: Tailored samples and displays crafted to meet your unique specifications reflect our dedication to personalized service.
• Develop products (design, size, surface and so on) based on customer's requirement: We offer customization services, developing products to align perfectly with your design, size, and surface needs.
Better Team, Solving your worries
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: Our team embodies a positive outlook and professional expertise, ensuring responsive communication and responsible actions, always ready to assist you.
• 10 Years Quality Control & Inspection Team: With a decade of experience, our quality control and inspection team guarantees unparalleled expertise and oversight.
• On-time Communication within 24 hours: Experience prompt communication with our team, available to address your needs within 24 hours.
• Always keep Promise: We pride ourselves on integrity, always keeping our promises and delivering on our commitments.
• Always ready to be your strong backing: Count on us to be your unwavering support, ready to back your business at every turn.
Excellent 'quality and service' perfectly solve worries for 'worldwide customers';: Our exceptional quality and service are the solutions that worldwide customers trust to alleviate all concerns.
Successful 'cooperation and win-win' fully build a strong backing for 'business partners'!: Through successful cooperation, we foster win-win partnerships that fortify business networks.
Richwood Laminate Flooring, Beyond Your Imagination!: Discover the extraordinary with Richwood Laminate Flooring - where quality surpasses expectations and imagination becomes a reality.
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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