Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Assurance
• Implementing the prestigious ISO9001 Quality Control System
• Highly skilled internal product and QC team ensuring top-notch standards
• Comprehensive pre-inspection for all raw materials ensuring quality from the start
• Detailed mid-inspection throughout every production process for consistency
• Thorough final inspection by CIQ's laboratory or conducted by our own experts
• Welcoming customer's inspection for added assurance and transparency.
• In the event of claims, simply provide us with product photos and order details. We'll meticulously analyze the issue and collaborate closely with you to devise a satisfactory resolution.
Distinctive Advantages
Superior Quality, Elevating Your Sales
Our factory is wholeheartedly devoted to delivering the quality you rightly deserve. Harnessing the esteemed ISO9001 standard & cutting-edge German Technology, substantial investments have been made in Research & Development. We boast a fully equipped laboratory for exhaustive quality testing.
• Adhering rigorously to the ISO9001 Quality Control System
• A professional internal product and QC team ensures meticulous pre-inspection of raw materials, mid-production checks at every stage, and a conclusive final inspection by CIQ's laboratory or conducted by our team. Customer inspections are also welcomed to ensure utmost satisfaction.
• Third Party Laboratory support available from SGS, Intertek, and more, for uncompromised quality validation.
• Prompt and Efficient Claim Resolution: Should any claims arise, simply furnish us with product images and order specifics. We pledge to analyze the situation thoroughly and reach a resolved solution with our clients within a brief span of 5 working days.
Enhanced Service, Reducing Your Costs
• Weekly updates on order progress to keep you informed and assured
• Commitment to on-time delivery to meet your timelines reliably
• Complimentary support with sample provisioning to facilitate decision-making
• Offering free samples of new products with every container shipped
• Creation of bespoke & specialized samples, displays tailored to meet customer specifications
• Development of products (design, size, surface, and more) aligning with customer requirements
An Outstanding Team, Easing Your Concerns
With a positive approach, extensive professional knowledge, prompt communication, and responsible actions, we are dedicated to supporting you. • Expert Product Technology Team
• 10 Years of Expertise in Quality Control & Inspection Team
• Guaranteed on-time communication within 24 hours
• Upholding promises with unwavering integrity
• Forever ready to be your steadfast support system
Exceptional 'quality and service' effectively allay concerns for 'global customers';
Prosperous 'collaboration and win-win' relationships are the cornerstone for establishing a formidable backing for 'business partners'!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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