Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Embracing the ISO9001 Quality Control System
• Equipped with a highly professional internal product and QC team
• Comprehensive pre-inspection for all raw materials to ensure quality standards
• Meticulous mid-inspection during every production process
• Final inspection conducted by CIQ's esteemed laboratory or our own
• Customer inspections are warmly welcomed and accepted.
• In the rare event of claims, simply provide us with pictures of the claimed products and order information. Our team will diligently analyze the issue and collaborate with you to find a final resolution.
Advantage
Uncompromising Quality, Elevating Your Sales
Our factory is passionately dedicated to providing you with unparalleled quality. Adhering to the ISO9001 standard and harnessing German Technology, we have made significant investments in Research & Development. Our state-of-the-art lab ensures rigorous quality testing.
• Adherence to the ISO9001 Quality Control System
• Comprehensive quality assurance with a professional internal product and QC team, including thorough pre-inspection for all raw materials, mid-inspection during each production stage, and final inspection by CIQ's laboratory or our own. Customer inspections are welcomed.
• Supported by Third Party Laboratories such as SGS, Intertek, among others.
• Efficient and Prompt Claim Settlement: In case of claims, simply provide pictures of the claimed products and order details. We promise to analyze and resolve the issue in collaboration with you within 5 working days.
Superior Service, Reducing Your Costs
• Weekly Order Updates ensure transparency and timely information
• Pledge of On-time Delivery for your convenience
• Complimentary sample support for informed decision-making
• Inclusion of free new product samples in your container orders
• Creation of professional and customized samples and displays tailored to your requirements
• Development of products tailored to your specifications in terms of design, size, surface, and more
Outstanding Team, Eliminating Your Concerns
With a positive attitude, deep professional knowledge, timely communication, and responsible actions, our team is always ready for you! • Our esteemed Professional Product Technology Team
• A decade-strong Quality Control & Inspection Team
• Commitment to On-time Communication within 24 hours
• Unwavering commitment to keeping our promises
• Always prepared to be your dependable support
Our exceptional "quality and service" comprehensively address the needs of "worldwide customers," alleviating concerns.
Successful "cooperation and win-win" establishes a robust foundation for "business partners," ensuring mutual prosperity!
Richwood Laminate Flooring, Surpassing Your Expectations and Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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