Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our highly skilled internal product and QC team ensure every detail is perfect
• Rigorous pre-inspection process for all raw materials to ensure premium quality
• Comprehensive mid-inspection during each production stage for flawless results
• Thorough final inspection by CIQ's laboratory or our experts to guarantee excellence
• Customer's inspection welcomed, ensuring complete transparency and trust.
• In the unlikely event of a claim, simply provide product pictures and order details. We'll swiftly analyze and resolve the issue collaboratively.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to delivering the unparalleled quality you deserve. Leveraging ISO9001 standards and cutting-edge German Technology, we've made significant investments in Research & Development. Our state-of-the-art lab ensures precise quality testing.
• ISO9001 Quality Control System
• Our professional internal product and QC team conducts pre-inspections for all raw materials, performs mid-inspections during every production process, and executes final inspections by CIQ's laboratory or our own team, with customer inspections being entirely welcome.
• Third-party laboratory support from renowned entities like SGS and Intertek.
• Efficient Claim Settlement: In case of claims, provide product pictures and order info. We commit to a thorough analysis and resolution within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly Order Status Updates
• Punctual delivery every time
• Complimentary sample support available
• Enjoy free samples of new products in your container
• Tailor-made professional & special samples, displays to meet customer specifications
• Development of products tailored to design, size, surface, and other customer-specific needs
An Outstanding Team, Easing Your Concerns
A positive attitude, expert knowledge, prompt communication, and responsible actions define us. We're always here for you with our: • Expert Product Technology Team
• A decade of experience in Quality Control & Inspection
• Prompt Communication, always within 24 hours
• Commitments are always upheld
• Ready to be your steadfast support at any moment
Our stellar "quality and service" seamlessly alleviate concerns for "global customers";
Successful "collaboration and mutual success" solidly fortify a reliable backing for "business partners"!
Richwood Laminate Flooring, Transcending Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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