Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Rest assured with our ISO9001 Quality Control System, ensuring impeccable standards.
• Our Professional internal product and Quality Control team upholds excellence.
• Comprehensive pre-inspection for every raw material ensures quality from the start.
• Rigorous mid-inspection is conducted throughout every stage of production.
• Final inspection, performed by CIQ's laboratory or our team, guarantees perfection.
• We welcome customer inspections, valuing transparency and trust.
• In the rare event of a claim, simply provide photos of the products and order details. We will diligently analyze the issue and collaboratively develop a satisfactory solution.
Advantage
Better Quality, Increasing your sales potential exponentially.
Our cutting-edge factory is devoted to delivering the superior quality you merit. Utilizing the ISO9001 standard & German Technology, we have heavily invested in Research & Development. Our state-of-the-art lab is dedicated to rigorous quality testing.
• Adherence to ISO9001 Quality Control System ensures exceptional product standards.
• Our dedicated internal product and QC team meticulously conducts pre-inspections for all raw materials, mid-inspections through every production process, and final inspections by CIQ's laboratory or our own team. Customer inspections are always welcomed.
• Robust Third Party Laboratory support from leading institutions like SGS and Intertek.
• Swift and Efficient Claim Settlement: Upon claim receipt, simply provide photos and order information. We will promptly analyze and resolve the issue, offering a final solution within 5 working days.
Better Service, designed to save your costs efficiently.
• Stay informed with our Order Weekly Updates.
• Depend on us for On-time delivery every time.
• Avail our Free sample support to experience our quality firsthand.
• Benefit from Free new product samples added to each container shipment.
• We craft professional & customized samples and displays to meet your specific needs.
• Innovative product development tailored to your design, size, and surface specifications.
Better Team, dedicated to alleviating your concerns.
Exuding a Positive attitude, armed with professional knowledge, and committed to timely communication and responsible action, we are consistently at your service! • Our Professional Product Technology Team is always ready.
• Our seasoned Quality Control & Inspection Team boasts over 10 years of experience.
• We guarantee On-time Communication within 24 hours, ensuring swift responses.
• We Always keep our promises, building trust with every interaction.
• Ever-ready to be your reliable and formidable support.
Our unparalleled "quality and service" address worldwide customers' concerns with ease.
A successful "cooperation and win-win" approach creates a robust foundation for "business partners" worldwide.
Richwood Laminate Flooring, Beyond Your Imagination! Experience excellence like never before.
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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