Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Proudly adhering to the elite ISO9001 Quality Control System, ensuring unparalleled standards.
• Backed by a professional internal product and QC team, committed to excellence.
• Rigorous pre-inspection for all raw materials to ensure premium quality.
• Mid-inspection during production ensures quality at every process stage.
• Comprehensive final inspection by CIQ's laboratory or our expert team.
• We welcome and accommodate customer inspections to maintain transparency.
• In the rare event of claims, simply provide product images and order info. We'll swiftly analyze the issue and collaborate on an optimal resolution.
Advantage
Better Quality, Increasing Your Sales
Our factory is devoted to delivering the exceptional quality you deserve. Employing ISO9001 standards and German Technology, we have invested significantly in R&D. Our state-of-the-art lab is fully equipped for meticulous quality testing.
• ISO9001 Quality Control System
• Supported by a professional internal product and QC team, we ensure thorough pre-inspection for all raw materials. Mid-production inspections cover every process, and final inspections are conducted by CIQ's lab or our team. Customer inspections are always welcome.
• Third-Party Laboratory support from trusted entities like SGS and Intertek.
• Efficient Claim Settlement: If a claim arises, provide images and order details. We'll address the issue and formulate a final resolution with customers within just 5 working days.
Better Service, Saving Your Cost
• Weekly order updates keep you informed and confident.
• We promise on-time delivery, every time.
• Enjoy the benefit of free sample support.
• We include samples of new products with your container at no cost.
• Craft professional & special samples and displays tailored to your needs.
• Develop customizable products (design, size, surface, etc.) based on your requirements.
Better Team, Solving Your Worries
With a positive attitude, professional knowledge, timely communication, and responsible action, we are always here for you! • Our Professional Product Technology Team is at your service.
• Benefit from our 10 Years of Quality Control & Inspection expertise.
• Enjoy seamless communication, with responses within 24 hours.
• We always keep our promises, ensuring peace of mind.
• We're always ready to be your unwavering support.
Our excellent "quality and service" effectively resolve concerns for "worldwide customers".
Successful "cooperation and win-win" strategies establish us as a dependable ally for "business partners"!
Richwood Laminate Flooring, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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