Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our expert internal product and quality control teams ensure excellence.
• Rigorous pre-inspection for all raw materials guarantees top-notch quality.
• Comprehensive mid-production inspections at every stage ensure consistency.
• Thorough final inspections conducted by CIQ's laboratory or our own specialists.
• We welcome and accept customer-conducted inspections.
• In the event of claims, simply provide photos of the products and order details. We swiftly analyze the issue and collaborate with customers to devise a final solution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to delivering the superior quality you deserve. By adhering to ISO9001 standards and integrating advanced German technology, we heavily invest in Research & Development. Our state-of-the-art lab is fully equipped for comprehensive quality testing.
• ISO9001 Quality Control System
• Professional internal product and QC team ensure thorough pre-inspections for raw materials, mid-production checks at every stage, and final inspections by CIQ's laboratory or ourselves. Customer inspections are always welcome.
• Supported by reputable third-party laboratories such as SGS and Intertek.
• Swift and Efficient Claim Resolutions: Should claims arise, we require product photos and order details. Our team will promptly analyze the issue and provide a final resolution within five working days.
Outstanding Service, Reducing Your Costs
• Receive regular weekly updates on your orders.
• Guaranteed on-time delivery for every order.
• Complimentary sample support to aid your decision-making.
• Free new product samples included in every container shipment.
• Tailored professional and special samples, including displays, crafted to meet your specific requirements.
• Product development (including design, size, surface) customized to meet your unique specifications.
Dedicated Team, Alleviating Your Concerns
With a positive attitude, extensive professional knowledge, prompt communication, and responsible actions, we are always at your service! • Expert Product Technology Team
• Ten years of experience in quality control and inspection.
• Prompt communication guaranteed within 24 hours.
• We consistently keep our promises.
• Always prepared to be your reliable support.
Exceptional 'quality and service' effectively eliminate concerns for 'worldwide customers';
Successful 'cooperation and win-win' create a robust foundation for 'business partners'!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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