Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Our products are crafted under the rigorous ISO9001 Quality Control System
• Benefit from our professional internal product and QC team, ensuring excellence
• We conduct thorough pre-inspection for all raw materials to guarantee quality
• We perform meticulous mid-inspection during production at every process stage
• Final inspection is conducted by CIQ's laboratory or by our own trained professionals
• The customer's inspection is also welcomed, ensuring mutual satisfaction
• In the event of claims, simply provide images of the products along with order details. We will analyze and collaborate to craft the ideal resolution for you
Advantage
Superior Quality that Elevates Your Sales
Our factory is dedicated to delivering the unrivaled quality you deserve. By adhering to the ISO9001 standard and utilizing advanced German technology, we have heavily invested in Research & Development, with a fully equipped lab for comprehensive quality testing.
• We adhere to the ISO9001 Quality Control System for consistent excellence
• A professional internal product and QC team ensures quality with pre-inspection of raw materials, mid-production checks at every stage, and final inspections by CIQ's lab or our own experts. The customer's inspection is also acceptable.
• We provide third-party laboratory support with renowned organizations like SGS and Intertek
• Swift Claim Resolution: In case of claims, provide pictures and order details, and we will diligently analyze and resolve issues within 5 business days.
Enhanced Service, Reducing Your Costs
• Receive weekly updates on your order status for complete transparency
• We guarantee on-time delivery to meet your expectations
• Enjoy free sample support to assess the quality firsthand
• Receive complimentary samples of new products with your shipment
• Obtain professionally crafted & special samples or displays tailored to your specific needs
• We develop products based on your demands, including design, size, surface specifications, and beyond
Superior Team, Eliminating Your Concerns
With a positive attitude, professional expertise, timely communication, and responsible actions, we are always here for you! • Our Professional Product Technology Team is at your service
• Rely on our 10 Years Quality Control & Inspection Team for peace of mind
• Experience timely communication with responses within 24 hours
• We always keep our promises to foster trust and reliability
• We stand ready to be your unwavering support and strong backing
Our unparalleled "quality and service" comprehensively address the needs of "worldwide customers," offering solutions to every concern;
Our successful "cooperation and win-win" strategy helps build a robust foundation for our "business partners" for enduring success!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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