Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• We adhere to the ISO9001 Quality Control System, ensuring every product meets the highest standards.
• Our Professional internal product and QC team ensures meticulous attention to detail.
• Every raw material undergoes thorough pre-inspection.
• We conduct mid-inspection during production at every process stage.
• A final inspection is performed either by CIQ's laboratory or by our skilled team.
• Customer inspections are always welcome and accommodated.
• In the rare event of claims, simply provide pictures and order information. We swiftly analyze and resolve issues collaboratively.
Advantage
Better Quality, Increasing Your Sales
Our factory is dedicated to delivering quality that exceeds expectations. With ISO9001 standards and advanced German Technology, we heavily invest in Research & Development. Our state-of-the-art lab ensures rigorous quality testing.
• Adherence to ISO9001 Quality Control System.
• Our Professional internal product and QC team ensures thorough pre-inspection for all raw materials, mid-inspection during production, and final inspection by CIQ's laboratory or our team. Customer inspections are also welcome.
• We collaborate with Third Party Laboratories such as SGS and Intertek for additional support.
• Efficient Claim Settlement: Upon receiving pictures of claimed products and order information, we analyze the problem and provide a final solution within 5 working days.
Better Service, Saving Your Cost
• Weekly order updates keep you informed.
• We guarantee on-time delivery for every order.
• Free sample support is available.
• Complimentary new product samples are included with your container order.
• We create professional and special samples and displays as per customer requirements.
• We develop products tailored to your design, size, and surface specifications.
Better Team, Solving Your Worries
With a positive attitude, professional knowledge, timely communication, and responsible action, we are always here for you! • Our Professional Product Technology Team is second to none.
• Our 10 Years Quality Control & Inspection Team guarantees excellence.
• Expect on-time communication within 24 hours.
• We always keep our promises.
• We are always prepared to be your strong support.
Excellent quality and service perfectly eliminate worries for our worldwide customers.
Successful cooperation and win-win scenarios build a robust foundation for our business partners!
Richwood Laminate Flooring, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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