Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our professional internal product and QC team ensures top-notch quality.
• Rigorous pre-inspection of all raw materials to maintain excellence.
• Comprehensive mid-inspection throughout the entire production process.
• Thorough final inspection conducted by CIQ's laboratory or our experts.
• Customer's inspection is not only acceptable but also welcomed.
• In case of claims, simply provide photos of the products and order details. We will swiftly analyze and collaborate with you to find a satisfactory resolution.
Advantage
Superior Quality to Boost Your Sales
Our factory prides itself on delivering the quality you rightfully deserve. Guided by the ISO9001 standard and German Technology, we have invested heavily in Research & Development, complemented by a fully equipped lab for rigorous quality testing.
• ISO9001 Quality Control System
• Our dedicated QC team meticulously inspects all raw materials, supervises production processes, and performs a final inspection with CIQ's laboratory or internally. Customer inspections are gladly accepted.
• Third-party laboratory support, including renowned names like SGS and Intertek.
• Swift and efficient claim settlement process: provide pictures and order details, and within just 5 working days, we'll devise a solution tailored to your needs.
Enhanced Service to Cut Your Costs
• Weekly order updates to keep you informed.
• Guaranteed on-time delivery to meet your schedule.
• Complimentary sample support to assist in decision-making.
• Free inclusion of new product samples in each container shipment.
• Creation of professional & customized samples and displays based on your requirements.
• Product development tailored to customer specifications, including design, size, and surface.
Outstanding Team to Alleviate Your Concerns
Our team, characterized by a positive attitude and expert knowledge, offers timely communication and responsible actions to support you at all times! • Specialized Product Technology Team
• Decade-long expertise in Quality Control & Inspection.
• Guaranteed communication within 24 hours for prompt responses.
• We unfailingly uphold our promises to ensure reliability.
• Always prepared to be your steadfast support.
Exemplary "quality and service" effectively resolve concerns for "global customers."
Prosperous "cooperation and mutual success" establish a robust foundation for "business partners."
Richwood Laminate Flooring - Imagination Meets Reality!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
){kind=link}