Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team
• Pre-inspection for all raw materials
• Thorough mid-inspection throughout every production process
• Comprehensive final inspection by CIQ's laboratory or conducted by our experts
• Customer's own inspection is warmly welcomed.
• In the rare event of claims, simply provide us with photographs of the concerned products and order information. We will meticulously assess the issue and collaborate closely with our valued customers to determine an optimal solution.
Advantage
Superior Quality, Enhancing Your Sales
At our factory, we are unwavering in our commitment to providing unparalleled quality. By adhering to ISO9001 standards and integrating cutting-edge German Technology, we have made significant investments in Research & Development. Our state-of-the-art lab is fully equipped for rigorous quality testing.
• ISO9001 Quality Control System
• Professional internal product and QC team. Rigorous pre-inspection of all raw materials. Thorough mid-inspection across all production processes. Comprehensive final inspection by CIQ's laboratory or conducted by our experts. Customer's own inspection is warmly welcomed.
• Third-Party Laboratory support from renowned entities such as SGS, Intertek, and more.
• Swift and Efficient Claim Resolution In the rare event of claims, simply provide us with photographs of the concerned products and order information. We will meticulously assess the issue and resolve it with our valued customers within just 5 working days.
Exceptional Service, Maximizing Your Savings
• Weekly updates on order status
• Timely delivery, always on schedule
• Complimentary sample support
• Free samples of the latest products included in your shipments
• Creation of professional & bespoke samples and displays tailored to customer specifications
• Product development (design, size, surface, etc.) customized to meet customer's specific requirements
Dedicated Team, Alleviating Your Concerns
With a positive attitude, profound professional knowledge, timely communication, and a sense of responsibility, we are unwaveringly at your service! • Professional Product Technology Team
• A Decade of Expertise in Quality Control & Inspection Team
• Prompt Communication within 24 hours
• Consistently keeping our promises
• Always poised to be your steadfast support
Outstanding "quality and service" impeccably address concerns for "global customers";
Triumphant "partnership and mutual success" robustly fortify a dependable foundation for "business partners"!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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