Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• With our ISO9001 Quality Control System, we assure you of only the best quality.
• Our Professional internal product and QC team ensures meticulous oversight.
• Comprehensive pre-inspection for all raw materials for seamless quality.
• Mid-inspection during production from every process secures consistency.
• Final inspection conducted by CIQ's laboratory or by our skilled team.
• We welcome customer's inspection, ensuring total transparency.
• In the rare event of claims, simply provide pictures and order details. We analyze and find a swift, collaborative solution.
Advantage
Superior Quality, Enhancing your sales
Our factory is dedicated to delivering the quality you deserve. With ISO9001 standards and advanced German Technology, we've heavily invested in R&D, along with a state-of-the-art lab for rigorous quality testing.
• ISO9001 Quality Control System at the core of our operations.
• Our expert internal product and QC team performs thorough pre-inspections for all raw materials, mid-inspections throughout production, and final inspections via CIQ's laboratory or our team. Customer inspections are welcome.
• Third-Party Laboratory support from SGS, Intertek, and others.
• Expedient Claim Settlement: Provide pictures of claimed products and order information, and within 5 working days, we will offer a comprehensive solution.
Exceptional Service, Reducing your costs
• Regular Order Weekly Updates to keep you informed.
• Commitment to On-time delivery every time.
• Complimentary sample support available.
• Free new product samples included with container shipments.
• Creation of professional & special samples, displays tailored to customer's requirements.
• Product development tailored to your needs in design, size, surface, and more.
Outstanding Team, Alleviating your concerns
Our team is characterized by a Positive attitude, professional expertise, and timely communication, ensuring responsible action at all times. • Our Professional Product Technology Team is at your service.
• A seasoned 10 Years Quality Control & Inspection Team at your disposal.
• Guaranteed On-time Communication within 24 hours.
• We Always keep our Promise, ensuring trust and reliability.
• Ever-ready to be your strong and reliable backing.
Unmatched "quality and service" means worldwide peace of mind for our customers.
Fruitful "cooperation and win-win" strategies ensure robust support for our business partners.
Richwood Laminate Flooring, Exceeding Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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