Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: Our commitment to maintaining the highest standards in quality control is unwavering, as evidenced by our adherence to the prestigious ISO9001 Quality Control System.
• Professional internal product and QC team: Our dedicated team of professionals ensures that each product undergoes meticulous quality checks, enhancing reliability and trust.
• Pre-inspection for all raw materials: We begin quality assurance at the very outset, with thorough pre-inspection of all raw materials to ensure product excellence from the ground up.
• Mid-inspection during production from every process: Rigorous mid-inspection is conducted during every stage of production, safeguarding the integrity and precision of our products.
• Final inspection by CIQ's laboratory or ourselves: The culmination of our quality assurance process is a final inspection, conducted either in CIQ's state-of-the-art laboratory or internally, ensuring impeccable standards.
• The customer's inspection is also acceptable: We welcome and accommodate customer inspections, reflecting our transparent and collaborative approach to quality assurance.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: In the unlikely event of claims, simply provide us with images and order details. We will swiftly analyze and collaborate with you to resolve the issue satisfactorily.
Advantage
Better Quality, Increasing your sales
Our factory is committed to giving you the quality you deserve. Utilizing cutting-edge ISO9001 standards and German technology, we have heavily invested in Research & Development. Our fully equipped laboratory ensures rigorous quality testing, guaranteeing superior products.
• ISO9001 Quality Control System: Our quality processes are structured under the respected ISO9001 system, ensuring consistent excellence across all products.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable: Our esteemed QC team undertakes comprehensive inspections at every stage-from raw material pre-inspection to final validation by CIQ labs, or through customer checks-ensuring unmatched product integrity.
• Third Party Laboratory support: SGS, Intertek...: Benefit from our collaborations with renowned third-party laboratories like SGS and Intertek, further reinforcing our commitment to quality assurance.
• Efficient Claim Settlement If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers within 5 working days: Should any issues arise, our efficient claim settlement process ensures resolution within 5 working days by analyzing provided product images and order details.
Better Service, Saving your cost
• Order Weekly Update: Stay in the loop with our regular weekly order updates, designed to keep you informed and assured throughout the process.
• On-time delivery: Our promise to you is punctuality; expect your orders to arrive on schedule, every time.
• Free sample support: Explore our offerings with complimentary sample support, allowing you to experience our quality before you commit.
• Free new products samples into container: We include free samples of our latest products in your container, showcasing our innovation at no additional cost.
• Make professional & Special Samples, displays according to customer's requirement: Tailor-made samples and displays are crafted to meet your specific requirements, underscoring our dedication to personalized service.
• Develop products (design, size, surface and so on) based on customer's requirement: We develop products with customized designs, sizes, and surfaces, ensuring they align perfectly with your unique needs.
Better Team, Solving your worries
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: Our team combines a positive attitude with professional expertise, ensuring timely communication and responsible actions. Trust our skilled Product Technology Team to support you every step of the way.
• 10 Years Quality Control & Inspection Team: With a decade of experience, our Quality Control & Inspection Team ensures unwavering product quality and reliability.
• On-time Communication within 24 hours: Expect prompt communication within 24 hours, ensuring that your queries and concerns are addressed swiftly.
• Always keep Promise: Our reputation is built on integrity; we always keep our promises, providing you with peace of mind and trust.
• Always ready to be your strong backing: Count on us to be your steadfast partner, offering unwavering support and reassurance.
Excellent 'quality and service' perfectly solve worries for 'worldwide customers': Our unwavering dedication to excellence in both quality and service eradicates concerns for our global clientele, ensuring complete satisfaction.
Successful 'cooperation and win-win' fully build a strong backing for 'business partners': Our successful partnerships are characterized by cooperation and mutual success, further cementing a strong foundation for our business partners.
Richwood Laminate Flooring, Beyond Your Imagination!: Experience the extraordinary with Richwood Laminate Flooring, where innovation and quality transcend expectations, taking your flooring experience beyond imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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