Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Our products adhere to the prestigious ISO9001 Quality Control System, ensuring unparalleled quality consistency.
• We boast a professional internal product and QC team dedicated to excellence.
• Comprehensive pre-inspection is performed on all raw materials to ensure top-notch quality from the start.
• Rigorous mid-inspections are conducted during each stage of production to maintain quality assurance.
• Every product undergoes a final inspection by CIQ's laboratory or our experts for ultimate quality assurance.
• We welcome customer inspections to guarantee your satisfaction with our products.
• In the rare event of claims, simply provide us with photos and order details. We will meticulously analyze the issue and collaborate with you to finalize a satisfactory resolution.
Advantage
Experience enhanced quality, driving your sales to new heights.
Our factory is unwavering in its pursuit of quality excellence. With ISO9001 standards and cutting-edge German Technology, we have made substantial investments in Research & Development. Our state-of-the-art lab is fully equipped for comprehensive quality testing.
• Adherence to ISO9001 Quality Control System guarantees superior product standards.
• Our Professional internal product and QC team ensures quality from start to finish, including pre-inspection of raw materials, mid-production inspections, and final inspections by CIQ's laboratory or our own experts. Customer inspections are always welcome.
• We provide Third Party Laboratory support from renowned entities like SGS and Intertek for additional assurance.
• We promise Efficient Claim Settlement. Should issues arise, supply us with images and order data. We'll swiftly evaluate and resolve the matter within five working days, ensuring your peace of mind.
Better Service, Saving your cost
• Regular weekly updates on your order status keep you informed and assured.
• We pride ourselves on on-time delivery, ensuring you receive your order promptly.
• Enjoy our free sample support to experience our product quality firsthand.
• Receive free samples of our new products with every container, offering you the latest innovations.
• We craft professional and special samples tailored to meet your specific requirements and displays.
• We develop products according to your specifications, including design, size, surface, and more, tailored to your exact needs.
Better Team, Solving your worries
Our team exhibits a positive attitude, possesses professional knowledge, ensures timely communication, and takes responsible actions. We are ever-ready to support you! • Our Professional Product Technology Team is at your service.
• Our 10 Years Quality Control & Inspection Team guarantees enduring product reliability.
• We ensure on-time communication, responding within 24 hours to address your concerns.
• We are committed to keeping our promises and building trust with our clients.
• Always prepared to be your dependable support, ensuring your business success.
Our exceptional quality and service effectively resolve concerns for our global clientele.
Through successful cooperation and a win-win approach, we lay a solid foundation for our business partners, fostering mutual growth and success.
Richwood Laminate Flooring: Elevating expectations and exceeding your imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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