Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Adhering to the prestigious ISO9001 Quality Control System
• Supported by a professional internal product and QC team
• Comprehensive pre-inspection of all raw materials
• Thorough mid-inspection during every step of production
• Rigorous final inspection by CIQ's laboratory or conducted in-house
• Customer-conducted inspections are also warmly welcomed.
• In the event of a claim, simply provide pictures of the products in question and order details. We will diligently analyze the issue and collaborate with customers to craft an optimal solution.
Advantage
Superior Quality, Elevate Your Sales
Our factory is dedicated to delivering unparalleled quality with the support of the ISO9001 standard and cutting-edge German Technology. Significant investments in Research & Development and a fully equipped laboratory ensure rigorous quality testing.
• Strengthened by the ISO9001 Quality Control System
• Expertly managed by a professional internal product and QC team, including meticulous pre-inspection of raw materials, mid-production checks, and final inspections by CIQ or internally. Customer inspections are gladly accepted.
• Backed by Third Party Laboratory support from SGS, Intertek, and more
• Streamlined Claim Settlement: In case of claims, submit pictures and order details. We commit to resolving the issue with customers within 5 business days.
Outstanding Service, Reducing Your Costs
• Receive Weekly Order Updates
• Assurance of Timely Delivery
• Complimentary Sample Support
• Free inclusion of new product samples in container shipments
• Creation of bespoke and specialized samples, displays tailored to customer needs
• Product development (design, size, surface, etc.) customized to customer requirements
Exceptional Team, Dispelling Your Concerns
With a positive attitude, professional expertise, timely communication, and responsible actions, we are always at your service! • Elite Professional Product Technology Team
• Over 10 Years of Experience in Quality Control & Inspection
• Prompt Communication within 24 hours
• Unwavering Commitment to Our Promises
• Always prepared to be your dependable ally
Unparalleled 'quality and service' effectively alleviate concerns for 'global customers'
Fruitful 'cooperation and win-win' strategies robustly support 'business partners' in building a solid foundation!
Richwood Laminate Flooring, Surpassing Your Wildest Dreams!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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