Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our expert internal product and quality control teams ensure the utmost standards.
• Thorough pre-inspection of all raw materials ensures premium quality from the start.
• Comprehensive mid-inspections during each production phase maintain integrity.
• Rigorous final inspection by CIQ's esteemed laboratory or our own facilities.
• Customer inspections are welcomed, ensuring transparency and trust.
• In the rare instance of a claim, simply provide product photos and order details. We swiftly analyze and collaborate with you to find an optimal resolution.
Advantage
Superior Quality, Amplifying Your Sales Potential
At our factory, quality is paramount. We adhere to the ISO9001 standards and leverage German technology. Our significant investment in Research & Development includes a state-of-the-art lab dedicated to quality testing.
• ISO9001 Quality Control System
• Robust internal QC team ensures pre-inspection of all raw materials, meticulous mid-production checks, and final inspections either by CIQ's labs or in-house. Customer inspections are also welcome for peace of mind.
• We offer third-party laboratory support from renowned entities like SGS and Intertek.
• Swift Claim Resolution: If issues arise, provide product photos and order data. We promise a thorough analysis and resolution within 5 working days.
Enhanced Service, Reducing Your Costs
• Weekly updates keep you informed throughout your order's journey.
• Punctual delivery ensures your timelines are always met.
• Complimentary sample support to help you make informed decisions.
• We include free new product samples in your container shipment.
• Professionally crafted special samples and displays tailored to your precise needs.
• Custom product development including design, size, surface customization, based on your requirements.
Dedicated Team, Easing Your Concerns
Our team embodies a positive attitude, expert knowledge, timely communication, and responsible action. We're always here to support you! • Specialized Product Technology Team
• Our Quality Control & Inspection team boasts over a decade of excellence.
• We guarantee timely communication within 24 hours.
• Our promises are steadfast, ensuring reliability.
• We stand ready as your unwavering support.
Our outstanding "quality and service" effectively addresses the concerns of "global customers."
Our successful "cooperation and win-win" strategy robustly supports "business partners" with unparalleled backing.
Experience Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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