Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team
• Rigorous pre-inspection for every raw material used
• Thorough mid-inspection during each stage of production
• Complete final inspection by CIQ's laboratory or our own expert team
• The customer's inspection is warmly welcomed.
• Should any claims arise, simply provide pictures of the claimed products and order details. We will diligently analyze the issue and collaborate with you to devise a satisfactory resolution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is steadfast in delivering the unparalleled quality you deserve. Adhering to ISO9001 standards and employing advanced German Technology, we have heavily invested in Research & Development. Our state-of-the-art laboratory is dedicated to rigorous quality testing.
• ISO9001 Quality Control System
• Expertise within our internal product and QC teams, inclusive of pre-inspection for all raw materials, mid-production checks during every stage, and thorough final inspections conducted by CIQ's laboratory or our proficient team, with customer inspections gladly accepted.
• Third Party Laboratory Support from renowned institutions like SGS, Intertek...
• Swift and Efficient Claim Resolution: In the event of claims, simply provide photographs of the claimed items along with order details. Our team will diligently analyze the situation and work towards a definitive solution with you within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly Order Updates
• Punctual delivery
• Complimentary sample support
• Free inclusion of new product samples in shipments
• Crafting professional and bespoke samples and displays tailored to customer requirements
• Innovating products (design, dimensions, surface finishes, etc.) based on customer specifications
Exceptional Team, Alleviating Your Concerns
With a positive attitude, professional expertise, timely communication, and responsible actions, we are always at your service! • Skilled Product Technology Team
• 10 Years of Expertise in Quality Control & Inspection
• Prompt Communication within 24 hours
• Consistent Promise Keeping
• Always poised to be your unwavering support
Outstanding quality and service seamlessly address the concerns of our esteemed worldwide customers.
Successful collaboration and a win-win strategy fully establish a robust support system for our valued business partners!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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