Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Our Unwavering Commitment to Quality
• Certified ISO9001 Quality Control System
• Expert internal product and QC teams dedicated to excellence
• Comprehensive pre-inspection for all raw materials to ensure top quality
• Thorough mid-inspection during production at every stage
• Final inspection conducted either by CIQ's lab or through our stringent protocols
• Customer-initiated inspections are also warmly welcomed.
• In the event of any claims, simply provide pictures of the products along with order details. We promptly analyze and resolve issues to deliver a satisfying solution.
Our Competitive Edge
Superior Quality to Boost Your Sales
Our dedication to quality is paramount. Adhering to ISO9001 standards and leveraging advanced German Technology, we have made significant investments in Research & Development. Our state-of-the-art lab ensures rigorous quality testing.
• ISO9001 Quality Control System
• Expert internal product and QC teams Pre-inspection for all raw materials Mid-inspection during every production stage Final inspection by CIQ's lab or our own stringent checks Customer-initiated inspections are also welcome.
• Support from renowned third-party laboratories such as SGS and Intertek
• Swift and Effective Claim Resolution: Provide photos and order details, and we will analyze and resolve issues within 5 working days.
Exceptional Service to Save Your Costs
• Weekly Order Status Updates
• Guaranteed On-Time Delivery
• Complimentary Sample Support
• Free inclusion of new product samples with each container
• Tailored professional and special samples, displays as per customer requirements
• Custom product development (design, size, surface) based on customer specifications
A Superior Team to Alleviate Your Concerns
Our team is marked by a Positive attitude, in-depth professional knowledge, timely communication, and responsible actions. We're always here for you! • Highly Skilled Product Technology Team
• 10 Years of Expertise in Quality Control & Inspection
• Prompt Communication within 24 hours
• Unwavering Commitment to Our Promises
• Always prepared to be your dependable support
Exceptional 'quality and service' that comprehensively solves concerns for customers worldwide.
Successful 'cooperation and win-win' that builds a robust foundation for all our business partners!
Richwood Laminate Flooring: Elevating Expectations Beyond Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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