Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our dedicated and professional internal product and QC team ensures top-notch standards.
• Every piece of raw material undergoes meticulous pre-inspection for unparalleled quality.
• We conduct mid-production inspections across every stage to maintain excellence.
• Final inspections are performed by CIQ's laboratory or our own experts for assured reliability.
• We welcome customer's inspection to further assure quality.
• Should any claims arise, simply provide pictures and order information. Our team will promptly analyze and devise a resolution, working closely with you for a satisfactory outcome.
Advantage
Superior Quality: Elevate your sales with our unparalleled products.
Our factory is passionately committed to delivering the quality you deserve. Leveraging ISO9001 standards and German technology, we invest heavily in Research & Development. Our cutting-edge laboratory is equipped to rigorously test for quality assurance.
• ISO9001 Quality Control System
• Our professional internal product and QC teams conduct comprehensive inspections-from pre-inspection of raw materials, through every production process, to final inspection by CIQ's laboratory or ourselves. Customer inspections are also warmly welcomed.
• Supported by leading third-party laboratories such as SGS and Intertek, ensuring authenticity and accuracy.
• Quick and Effective Claim Resolution: Should claims occur, provide us with photos and order details. Our dedicated team will analyze and resolve the issue, presenting a solution within five business days.
Better Service: Maximizing your savings.
• Weekly order updates keep you informed and in control.
• Commitment to punctual delivery that aligns with your timelines.
• Complimentary sample support to help you make informed decisions.
• Exciting new product samples included in your container for free.
• We craft bespoke, professional samples and displays tailored to your precise requirements.
• Develop your vision with custom products-design, size, surface-exactly as you imagine.
Better Team: Alleviating your concerns.
Our team boasts a positive attitude, professional knowledge, and unwavering responsibility. Always ready to assist, we ensure timely communication and proactive problem-solving.
• A decade of expertise in Quality Control & Inspection stands behind our products.
• Prompt communication, resolving queries within 24 hours.
• We honor our commitments with unwavering reliability.
• Always prepared to be your steadfast support.
Our unmatched quality and service perfectly address and dissolve concerns for our global clientele.
Through successful collaboration and mutual growth, we forge a robust partnership, empowering business allies to thrive!
Richwood Laminate Flooring, Surpassing Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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