Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our dedicated internal product and QC team ensures top-notch quality assurance.
• Rigorous pre-inspection for all raw materials to maintain unparalleled standards.
• Comprehensive mid-inspection during every stage of production for flawless results.
• Final inspection by CIQ's laboratory or our specialists guarantees excellence.
• We welcome customer inspections to meet bespoke requirements and standards.
• In the rare event of claims, simply provide pictures of the products, along with order details. We diligently analyze the issue and collaborate with you to devise a satisfactory solution.
Advantage
Superior Quality, Enhance Your Sales Potential
At our esteemed facility, we are dedicated to delivering the quality you rightfully deserve. Adhering to ISO9001 standards and leveraging advanced German technology, we have heavily invested in cutting-edge Research & Development. Our laboratory is fully equipped for meticulous quality testing.
• ISO9001 Quality Control System
• Our expert internal product and QC team conducts thorough pre-inspections for all raw materials, mid-inspections during each production phase, and final inspections by CIQ's laboratory or our team. Customer inspections are also welcomed.
• Third-Party Laboratory support provided by esteemed entities like SGS, Intertek, and more.
• Swift and Efficient Claim Resolutions: With claims, simply share product pictures and order details. We will meticulously analyze the issue and deliver a conclusive solution within five business days.
Exceptional Service, Reducing Your Costs
• Weekly Order Updates for seamless tracking.
• Commitment to on-time delivery ensures your timelines are met.
• We offer complimentary sample support to assist your decision-making process.
• Free inclusion of new product samples in your container for a firsthand experience.
• Crafting professional and specialized samples, as well as displays, tailored to your specifications.
• Product development in terms of design, size, surface, and more to align with your requirements.
Outstanding Team, Eliminating Your Concerns
Our team embodies a positive attitude, possesses extensive professional knowledge, maintains timely communication, and acts with responsibility. We are consistently at your service! • Highly skilled Professional Product Technology Team
• A decade of experience in quality control and inspection expertise.
• Ensuring prompt communication within 24 hours.
• Unwavering commitment to keeping promises.
• Always prepared to be your robust support system.
Exemplary "quality and service" alleviate concerns for "global customers" effectively.
Successful "collaboration and mutual benefit" establish a formidable foundation for "business partners"!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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