Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Certified ISO9001 Quality Control System
• Expertly trained internal product and QC team ensuring excellence
• Rigorous pre-inspection for all raw materials to ensure quality from the start
• Meticulous mid-inspection throughout production in every process part
• Comprehensive final inspection conducted by CIQ's laboratory or by our skilled team
• Customer inspections are invited and welcomed to ensure transparency.
• In the event of claims, simply provide photos of the products and order information. We will diligently analyze the problem and collaboratively reach a final resolution with our valued customers.
Advantage
Superior Quality, Elevating Your Sales Potential
Our factory is dedicated to delivering the quality you deserve. By adhering to ISO9001 standards and integrating advanced German Technology, we have made significant investments in Research & Development. Our state-of-the-art laboratory is fully equipped for comprehensive quality testing.
• Certified ISO9001 Quality Control System
• Expertly trained internal product and QC team. Comprehensive pre-inspection for all raw materials. Thorough mid-inspection during every production stage. Extensive final inspection by CIQ's laboratory or our own professionals. Customer's inspection is warmly welcome.
• Supported by third-party laboratories including SGS, Intertek, and more.
• Prompt and Efficient Claim Settlement. Should claims arise, simply provide pictures of the claimed products and order information. We will carefully analyze the issue and provide a final resolution with our customers within just 5 working days.
Enhanced Service, Optimizing Your Costs
• Weekly Order Updates to keep you informed
• Timely delivery, every time
• Complimentary sample support for your convenience
• Complimentary new product samples added to your container
• Creation of professional & specialized samples, displays tailored to your demands
• Product development (design, size, surface, etc.) customized to your specifications
Dedicated Team, Alleviating Your Concerns
Our team embodies a positive attitude, professional knowledge, timely communication, and a commitment to responsible action. We are always here for you! • Expert Product Technology Team
• Over 10 Years of Quality Control & Inspection Expertise
• Prompt Communication within 24 hours
• Firm commitment to keeping promises
• Consistently ready to be your staunch support
Outstanding "quality and service" seamlessly address concerns for "worldwide customers";
Successful "cooperation and win-win" robustly forge a solid foundation for "business partners"!
Richwood Laminate Flooring: Exceeding Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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