Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our adept and professional internal product and QC team works tirelessly to ensure excellence.
• Rigorous pre-inspection protocols are in place for all incoming raw materials.
• Comprehensive mid-inspection is conducted during every stage of the production process.
• Every product undergoes a final inspection by CIQ's laboratory or by our in-house experts.
• Customer inspections are warmly welcomed and accepted.
• In the unfortunate event of a claim, simply provide images of the products and order information. We will diligently analyze the issue and collaborate with customers to devise a satisfying resolution.
Advantage
Superior Quality, Boosting Your Sales
At our state-of-the-art factory, we pledge to deliver the quality you rightly deserve. By adhering to ISO9001 standards and leveraging advanced German Technology, we've heavily invested in Research & Development and established a fully equipped lab for thorough quality testing.
• ISO9001 Quality Control System
• Professional internal product and QC team ensures pre-inspection of raw materials, mid-inspection throughout production, and a final review by CIQ's laboratory or our team. Customer inspections are also embraced.
• Support from renowned third-party laboratories such as SGS and Intertek enhances our reliability.
• Efficient Claim Resolution: In the event of claims, we require images and order details. Our team will investigate and develop a comprehensive solution within just 5 working days.
Exceptional Service, Cost Efficiency
• Weekly updates on order progress to keep you informed.
• Strict adherence to on-time delivery schedules.
• Complimentary sample support to facilitate decision-making.
• Inclusion of free new product samples with every shipment.
• Tailored professional samples and displays crafted to meet customer specifications.
• Product development tailored to customer needs, including design, size, and surface customization.
A Dedicated Team, Easing Your Concerns
Positive outlook, expert knowledge, timely communication, and a commitment to responsibility. We are here to support you with a:
• Decade-strong Quality Control & Inspection team.
• Prompt communication, guaranteed within 24 hours.
• Unwavering commitment to keeping promises.
• Always prepared to act as your reliable support system.
Our unparalleled 'quality and service' seamlessly address the concerns of 'worldwide customers'.
Fruitful 'cooperation and win-win' strategies establish a robust foundation for 'business partners'.
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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