Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Proudly operating under the ISO9001 Quality Control System, ensuring unmatched excellence.
• A dedicated and professional internal product and QC team at your service.
• Thorough pre-inspection of all raw materials to guarantee top-tier quality.
• Comprehensive mid-production inspections, covering every step of the process.
• Rigorous final inspection conducted by CIQ's laboratory or our own experts.
• Customer's own inspections are welcomed and accommodated.
• In the rare event of a claim, simply provide us with images and order details. We will diligently analyze and collaborate with you for a perfect resolution.
Advantage
Superior Quality, Elevating Your Sales
Our factory is dedicated to delivering the quality you truly deserve. With ISO9001 standards coupled with German Technology, we've made significant investments in Research & Development. Our state-of-the-art lab is fully equipped to ensure premium quality testing.
• ISO9001 Quality Control System in place for unparalleled assurance.
• From pre-inspection of raw materials to mid-production checks and final inspections, our professional internal product and QC team ensures quality at every stage. The customer's inspection is also acceptable.
• Supported by leading Third-Party Laboratories: SGS, Intertek, and more.
• Swift and Efficient Claim Settlement: Upon receiving product photos and order info, we analyze the issue and deliver a comprehensive solution within just 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly updates on your order status to keep you informed.
• Punctual delivery, ensuring your timelines are met with precision.
• Complimentary sample support to help you make informed decisions.
• Free samples of new products included in your container shipment.
• Expertise in crafting professional & specialized samples and displays tailored to your requirements.
• Product development based on your specific needs, including design, size, and surface modifications.
Outstanding Team, Alleviating Your Concerns
With a positive attitude, deep professional knowledge, timely communication, and a commitment to responsibility, we are here for you. Our Professional Product Technology Team stands ready to assist.
• A seasoned team with 10 years of Quality Control & Inspection experience.
• Prompt communication guaranteed within 24 hours.
• Consistently keeping our promises to you.
• Always prepared to be your steadfast support system.
Our exceptional 'quality and service' excellently address the concerns of 'worldwide customers'.
Our successful 'cooperation and win-win' strategies robustly establish a reliable foundation for 'business partners'!
Richwood Laminate Flooring, Surpassing All Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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