Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our professional internal team ensures that each product meets our rigorous standards.
• Comprehensive pre-inspection for all raw materials guarantees a superb foundation for our products.
• Detailed mid-production inspections ensure quality is upheld at every stage.
• A final inspection conducted by CIQ's laboratory or our own experts ensures absolute quality.
• We welcome customer inspections, providing transparency and trust in every aspect.
• Should any claims arise, simply provide us with product photos and order details. We are committed to promptly resolving any issues with a clear and collaborative solution.
Advantage
Enhance Your Sales with Superior Quality
Our commitment is your assurance for exceptional quality. Adhering to ISO9001 standards and powered by advanced German technology, we boast significant investment in R&D, supported by a state-of-the-art laboratory for quality assurance.
• Our ISO9001 Quality Control System is the backbone of our outstanding product quality.
• From pre-inspection to the final inspection, each stage is meticulously overseen by our expert QC team. Customer inspections are welcomed to ensure satisfaction.
• Support from leading third-party laboratories like SGS and Intertek reinforces our quality credibility.
• Efficient and Effective Claim Resolution. Provide product images and order details, and we'll resolve any issues within a mere 5 working days.
Exceptional Service, Minimized Costs
• Stay informed with our weekly order updates.
• We pride ourselves on punctual delivery.
• Benefit from our complimentary sample support.
• Receive complimentary samples of new products with your shipment.
• We create custom professional samples and displays to meet your requirements.
• We develop new products tailored to your design, size, and surface preferences.
Superior Team, Easing Your Concerns
With a positive outlook, expert knowledge, prompt communication, and responsible actions, we are always ready to serve you. • Our skilled Product Technology Team is at your service.
• Our decade-experienced Quality Control & Inspection Team ensures excellence.
• We guarantee timely communication within 24 hours.
• Our promise is our bond, always upheld.
• We are perpetually prepared to be your reliable support.
Our exceptional quality and service eliminate concerns for clients worldwide.
Through successful cooperation and mutual benefit, we establish a solid foundation for our business partners!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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