Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Adhering to ISO9001 Quality Control System for excellence.
• Supported by a dedicated internal product and QC team.
• Rigorous pre-inspection of all raw materials ensures quality.
• Thorough mid-inspection during every stage of production.
• Comprehensive final inspection by our experts or CIQ's laboratory.
• Customers' inspections are warmly welcomed to ensure satisfaction.
• In case of claims, kindly send us product photos and order details, and we'll swiftly analyze and collaborate with you for a perfect resolution.
Advantage
Superior Quality, Elevate Your Sales
Our factory promises you unparalleled quality using ISO9001 standards & advanced German Technology. We've invested significantly in R&D, equipped with a state-of-the-art lab for precise quality testing.
• Upholding ISO9001 Quality Control System standards.
• Professional QC team ensures meticulous Pre-inspection, Mid-inspection, and Final inspections. Customer inspections are also welcome.
• Supported by esteemed Third-Party Laboratories like SGS, Intertek, and more.
• Swift and Efficient Claim Settlement: Send pictures and order info, and we'll resolve issues with you within 5 working days.
Enhanced Service, Reducing Your Costs
• Receive Weekly Order Updates for timely transparency.
• Assurance of On-time Delivery for all orders.
• Enjoy Free Sample Support to ensure satisfaction before purchase.
• Complimentary new product samples added to your container.
• We craft professional & customized samples and displays to meet your requirements.
• Product development tailored to your design, size, and surface preferences.
Outstanding Team, Easing Your Concerns
Boasting positive attitudes, expert knowledge, and efficient communication, our team is here for you! • Professional Product Technology Team on standby.
• 10 Years of Quality Control & Inspection Expertise at your service.
• Expect On-time Communication within 24 hours for your peace of mind.
• We uphold our Promises unwaveringly.
• Always prepared to be your unwavering support.
Unmatched "quality and service" to completely solve any worries for "worldwide customers";
Achieving "cooperation and win-win" to firmly establish a robust backing for "business partners"!
Richwood Laminate Flooring, Experience Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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