Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team
• Rigorous Pre-inspection for all raw materials, ensuring top-notch quality right from the start.
• Comprehensive Mid-inspection during production for every process to maintain excellence.
• Thorough Final inspection by CIQ's laboratory or our own experts, ensuring perfection.
• The customer's inspection is also welcomed to guarantee satisfaction.
• In case of claims, simply provide pictures and order details. We will swiftly analyze and collaborate with you to find the best solution.
Advantage
Unmatched Quality, Elevating Your Sales
Our factory is dedicated to delivering the exceptional quality you deserve. With our adherence to ISO9001 standards and cutting-edge German Technology, we have significantly invested in Research & Development. Our state-of-the-art lab is fully equipped for extensive quality testing.
• ISO9001 Quality Control System
• Our dedicated internal product and QC team ensures perfection with thorough pre-inspection of all raw materials, ongoing mid-production assessments, and meticulous final inspections by CIQ's laboratory or our experts. Customers' inspections are also welcome to ensure satisfaction.
• Third Party Laboratory support from esteemed organizations like SGS and Intertek, guaranteeing credibility.
• Effortless Claim Settlement: In the event of claims, simply provide product pictures and order information, and we will collaborate to reach a satisfactory resolution within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly Order Updates for transparency and assurance.
• Punctual delivery, keeping your schedule on track.
• Complimentary sample support to aid in your decision-making process.
• Free inclusion of new product samples in every container shipment to keep you ahead with the latest innovations.
• Tailored professional samples and displays crafted to your exact requirements.
• Customized product development (design, size, surface, etc.) to perfectly align with your needs.
Outstanding Team, Alleviating Your Concerns
With a positive attitude, expert knowledge, timely communication, and responsible actions, we stand by your side always! • Professional Product Technology Team
• 10 Years of experience in Quality Control & Inspection Team, ensuring industry-leading excellence.
• Prompt Communication within 24 hours, ensuring you are always informed.
• Our unwavering commitment to keeping promises.
• Always prepared to be your steadfast support.
Unsurpassed 'quality and service' eliminate concerns for 'worldwide customers';
Achieving 'cooperation and win-win' creates a robust foundation for 'business partners'!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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