Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Our commitment to excellence is underpinned by the ISO9001 Quality Control System.
• A dedicated professional internal product and QC team ensuring top-notch standards.
• Rigorous pre-inspection for all raw materials to maintain supreme quality.
• Thorough mid-inspections during each production process to ensure consistency.
• Comprehensive final inspections conducted by CIQ's laboratory or by our expert team.
• Customer inspections are welcomed, ensuring transparency and satisfaction.
• In the unlikely event of claims, simply provide pictures and order details. Our team will promptly analyze and resolve any issues collaboratively with you.
Advantage
Unparalleled Quality, Boosting Your Sales Potential
Our factory is dedicated to providing the superior quality you deserve. Adopting ISO9001 standards and pioneering German Technology, we have significantly invested in Research & Development. Our fully equipped lab ensures stringent quality testing.
• ISO9001 Quality Control System
• A professional internal product and QC team that conducts pre-inspection for all raw materials, mid-inspection during production from every process, and final inspections by CIQ's laboratory or by us. Customer inspections are also welcome.
• Third Party Laboratory support available, including reputable organizations like SGS and Intertek.
• Swift and efficient claim settlements; upon receiving pictures and order details, we will provide a comprehensive solution within 5 working days.
Exceptional Service, Reducing Your Costs
• Receive weekly updates on your order's progress.
• Guaranteed on-time delivery to meet your schedule.
• Complimentary sample support to aid your decision-making.
• Enjoy free samples of new products included in your container shipments.
• Crafting professional and personalized samples and displays tailored to your needs.
• Develop bespoke products in terms of design, size, and surface, based on your specifications.
Dedicated Team, Addressing All Your Concerns
Our team embodies positivity, professional expertise, prompt communication, and accountability. We are always here for you! • Backed by a Professional Product Technology Team
• Benefit from our 10 Years of Quality Control & Inspection expertise.
• We ensure on-time communication within 24 hours to keep you informed.
• We pride ourselves on always keeping our promises.
• Ready and committed to being your steadfast support.
Our exceptional quality and service effortlessly resolve concerns for customers worldwide, ensuring peace of mind.
Our successful partnerships and win-win collaborations establish a robust support system for business partners, ensuring shared growth and prosperity.
Richwood Laminate Flooring, Exceeding Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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