Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our professional internal product and QC team ensures consistent quality.
• Thorough pre-inspection for all raw materials, ensuring top-notch quality from the very beginning.
• Rigorous mid-inspection during every stage of production, maintaining our high standards throughout the process.
• Comprehensive final inspection conducted by CIQ's laboratory or our own experts guarantees excellence.
• Customer inspections are warmly welcomed, ensuring complete satisfaction with our products.
• In the rare event of claims, simply provide us with pictures and order details. Our team will promptly analyze the issue and collaborate with you to find a satisfactory resolution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to delivering unparalleled quality. Leveraging ISO9001 standards and cutting-edge German technology, we make substantial investments in Research & Development. Our state-of-the-art lab is fully equipped for rigorous quality testing, ensuring only the best for our customers.
• ISO9001 Quality Control System
• Comprehensive quality checks conducted by our skilled internal product and QC teams, from pre-inspection of raw materials to thorough mid-inspection during production and final inspection by CIQ's laboratory or ourselves. The customer's inspection is also welcome, affirming our commitment to transparency and excellence.
• Third-Party Laboratory support from renowned organizations like SGS and Intertek.
• Swift and efficient claim resolution. Should any issues arise, simply provide photos and order information. Our team will diligently analyze the matter and provide a final solution within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly order updates keeping you informed every step of the way.
• Punctual delivery, ensuring products reach you exactly when needed.
• Complimentary sample support to help you make informed decisions.
• Inclusion of free new product samples with every container shipment.
• Creation of professional and specialized samples and displays tailored to your specifications.
• Development of custom products, including design, size, and surface, to match your unique requirements.
Unmatched Team, Alleviating Your Concerns
With a positive attitude, extensive professional knowledge, prompt communication, and responsible actions, we are always here for you! • Our expert Product Technology Team is ready to assist.
• A decade of expertise in Quality Control & Inspection, ensuring your peace of mind.
• Prompt communication within 24 hours, keeping you connected and informed.
• We consistently keep our promises, fostering trust and reliability.
• Always prepared to be your unwavering support, providing reassurance and confidence in our partnership.
Our outstanding quality and service effectively address the concerns of customers worldwide, ensuring peace of mind.
Through successful collaboration and mutual success, we establish a robust support system for our business partners, fostering growth and prosperity.
Richwood Laminate Flooring - Surpassing Expectations and Redefining Excellence!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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