Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: Our commitment to quality excellence is demonstrated through our adherence to the ISO9001 standards, ensuring that every step of production meets rigorous international quality benchmarks.
• Professional internal product and QC team: With a dedicated team of experts, we uphold stringent quality checks, ensuring our products consistently exceed expectations.
• Pre-inspection for all raw materials: Our meticulous approach begins by scrutinizing every raw material, securing the foundation of superior product quality.
• Mid-inspection during production from every process: As production progresses, our vigilant inspection processes ensure consistency and quality at every stage.
• Final inspection by CIQ's laboratory or ourselves: The culmination of our quality assurance is a thorough final inspection, either by CIQ's state-of-the-art labs or our own experts.
• The customer's inspection is also acceptable: We welcome and accommodate customer inspections, reflecting our transparency and confidence in product quality.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: In the unlikely event of a claim, we collaborate closely with our clients to swiftly assess and resolve issues, ensuring mutual satisfaction.
Advantage
Better Quality, Increasing your sales: Elevate your business potential with our unparalleled product quality, designed to boost your sales and market reputation.
Our factory is committed to give you the quality you deserve. Using ISO9001 standard & German Technology, we invested a lot in Research & Development. We have a fully equipped lab for quality testing: Benefit from our dedication to superior quality, driven by ISO9001 compliance and cutting-edge German technology, supported by robust R&D and comprehensive in-house testing facilities.
• ISO9001 Quality Control System: Our ISO9001 certified systems guarantee the highest quality standards are maintained throughout production.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable: Our quality control process is comprehensive, involving pre-inspections, mid-production checks, and final inspections, ensuring excellence at every level.
• Third Party Laboratory support: SGS, Intertek...: Partner with the assurance of third-party verifications from renowned laboratories like SGS and Intertek.
• Efficient Claim Settlement If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers within 5 working days: Our streamlined claims process promises swift resolution, typically within 5 working days, ensuring minimal disruption for our clients.
Better Service, Saving your cost: Experience cost-efficiency and elevated service standards with our customer-centric approach.
• Order Weekly Update: Stay informed with regular updates on your order status, facilitating smooth and transparent transactions.
• On-time delivery: Trust in our commitment to punctual delivery, ensuring your operations proceed without delay.
• Free sample support: Evaluate our products risk-free with complimentary samples, supporting informed purchasing decisions.
• Free new products samples into container: Keep ahead of the market with free samples of our latest innovations included in your shipments.
• Make professional & Special Samples, displays according to customer's requirement: We tailor professional samples and displays to meet your unique specifications, enhancing your product presentations.
• Develop products (design, size, surface and so on) based on customer's requirement: Customize products to suit your exact needs, from design to dimensions, ensuring perfect alignment with your brand vision.
Better Team, Solving your worries: Rely on our expert team, dedicated to resolving your concerns and ensuring seamless collaborations.
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: Our team is driven by positivity, expertise, and a commitment to timely and responsible communication, always ready to support your needs.
• 10 Years Quality Control & Inspection Team: With a decade of experience, our quality control team is proficient in upholding the highest standards of product excellence.
• On-time Communication within 24 hours: We ensure swift communication, responding to your inquiries within 24 hours to keep you informed and assured.
• Always keep Promise: Our core philosophy is to always honor commitments, solidifying trust in every partnership.
• Always ready to be your strong backing: Depend on us for robust support, as we steadfastly stand behind our products and promises.
Excellent "quality and service" perfectly solve worries for "worldwide customers": Our commitment to top-notch quality and service alleviates concerns, offering peace of mind to clients around the globe.
Successful "cooperation and win-win" fully build a strong backing for "business partners"!: By fostering successful cooperation and win-win situations, we build a resilient foundation for our business partners, ensuring mutual growth.
Richwood Laminate Flooring, Beyond Your Imagination!: Discover the extraordinary with Richwood Laminate Flooring, where innovation meets elegance, transcending traditional limits.
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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