Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our professional internal product and QC team ensures unparalleled quality assurance.
• Comprehensive pre-inspection for all raw materials guarantees superior quality from the start.
• Rigorous mid-inspection during every production process to maintain flawless standards.
• Final inspection conducted by CIQ's laboratory or our expert team ensures perfection.
• Customer's inspection is warmly accepted to provide utmost transparency and trust.
• In case of claims, simply provide pictures and order details. We diligently analyze and collaboratively resolve the issue to your satisfaction.
Advantage
Unmatched Quality, Elevating Your Sales
Our factory pledges to deliver the quality you deserve. Powered by ISO9001 standards and German technology, we heavily invest in Research & Development. Our state-of-the-art lab ensures rigorous quality testing.
• ISO9001 Quality Control System
• Our expert product and QC team conducts thorough pre-inspection of all raw materials, meticulous mid-inspection throughout production, and a final inspection by CIQ's laboratory or ourselves, with customer inspection always welcome.
• Third-Party Laboratory Support: SGS, Intertek, and more ensure unbiased quality checks.
• Streamlined Claim Settlement: Provide product pictures and order info, and we commit to analyzing and resolving issues within 5 working days to ensure your peace of mind.
Superior Service, Reducing Your Costs
• Continuous Order Weekly Update for seamless tracking.
• Guaranteed on-time delivery, ensuring your project stays on schedule.
• Complimentary sample support to help you make informed decisions.
• Free new product samples included in your container, offering you valuable previews.
• Custom professional samples and displays tailored to your specifications.
• Product development that caters to your unique design, size, and surface requirements.
Exceptional Team, Easing Your Concerns
Exhibiting a positive attitude, deep professional knowledge, timely communication, and responsible actions, we stand by you! • Our Professional Product Technology Team is ready to assist.
• A decade-strong Quality Control & Inspection Team ensures unmatched reliability.
• We promise prompt communication within 24 hours, keeping you informed and assured.
• Our unwavering commitment to keeping promises fosters trust and reliability.
• Always prepared to be your steadfast support system.
Outstanding 'quality and service' skillfully alleviate concerns for 'worldwide customers'.
Successful 'cooperation and win-win' establishes a robust foundation for 'business partners'!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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