Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our expert internal product and QC team ensures excellence
• Thorough pre-inspection for all raw materials, ensuring impeccable quality
• Comprehensive mid-inspection at every production stage guarantees consistency
• Rigorous final inspection by CIQ's laboratory or conducted by our seasoned specialists
• We wholeheartedly welcome customer inspections to ensure satisfaction.
• In the unlikely event of claims, simply provide us with images and order details. We pledge to diligently analyze and resolve issues to your satisfaction.
Advantage
Superior Quality, Elevating Your Sales Potential
Our esteemed factory is dedicated to delivering the high-quality standards you deserve. Leveraging the ISO9001 standard and cutting-edge German Technology, we have invested significantly in Research & Development. Our state-of-the-art lab is fully equipped for extensive quality testing.
• ISO9001 Quality Control System
• Our proficient internal product and QC team conducts pre-inspections for all raw materials, mid-inspections during production from every process, followed by a final inspection by CIQ's laboratory or our experts. We also embrace customer inspections to meet expectations.
• Third-party laboratory verification support from renowned entities such as SGS and Intertek.
• Swift and Efficient Claim Resolution: Should any claims arise, simply submit images and order details. We promise to analyze the issue and provide a decisive solution within 5 working days.
Enhanced Service, Reducing Your Costs
• Receive weekly updates on your order status, ensuring transparency and trust
• Commitment to punctual delivery for seamless operations
• Complimentary sample support for informed purchasing decisions
• Free inclusion of new product samples in your container for further exploration
• Creation of professional and bespoke samples, displays tailored to your specific requirements
• Product development (design, size, surface, etc.) tailored to your individual requirements
An Exceptional Team, Alleviating Your Concerns
With a positive attitude, comprehensive knowledge, prompt communication, and responsible actions, we stand with you at all times. • An expert Professional Product Technology Team
• Over 10 Years of dedicated Quality Control & Inspection Team experience
• Timely communication guaranteed within 24 hours for your reassurance
• A steadfast commitment to keeping our promises
• Forever ready to be your unwavering support
Exceptional 'quality and service' effectively address concerns for 'global customers';
Achieving 'cooperation and win-win' robustly reinforces a strong foundation for 'business partners'!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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