Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• A dedicated team of professionals ensures rigorous internal product and QC oversight.
• Meticulous pre-inspection of all raw materials to guarantee premium quality.
• Thorough mid-inspection during each production phase to maintain excellence.
• Comprehensive final inspection conducted either by the CIQ's esteemed laboratory or our own experts.
• Client inspections are welcomed and encouraged to affirm quality standards.
• In the rare event of claims, simply provide pictures of the products and order details. We undertake a detailed analysis to collaboratively reach an optimal solution with you.
Advantage
Elevate Your Sales with Superior Quality
Our factory is passionately dedicated to delivering the quality excellence you deserve. Leveraging ISO9001 standards coupled with advanced German technology, we've fervently invested in Research & Development and boast a state-of-the-art lab for comprehensive quality testing.
• Stringent ISO9001 Quality Control System to ensure unparalleled standards.
• An elite internal product and QC team conducts rigorous inspections at every stage-from raw material pre-inspection to final CIQ laboratory assessments-inviting customer inspections for added assurance.
• Third Party Laboratory support from renowned entities like SGS and Intertek for unbiased validation.
• Streamlined and Efficient Claim Settlement: In the rare case of claims, provide product photos and order details. We guarantee a thorough analysis and a customer-centric resolution within five working days.
Better Service, Reducing Your Costs
• Weekly Order Updates to keep you informed at every step.
• Punctual delivery is assured, respecting your deadlines.
• Complimentary sample support to evaluate quality firsthand.
• Free samples of new products are included with your container shipment.
• Tailor-made professional and unique samples and displays crafted as per customer requirements.
• Product development including design, size, and surface customization to meet customer specifications.
A Superior Team, Alleviating Your Concerns
With a positive attitude and professional expertise, we ensure timely communication and responsible action. Always ready to support you with our Professional Product Technology Team.
• Our Quality Control & Inspection Team brings over a decade of experience to ensure flawless standards.
• Communicate with us anytime and expect a response within 24 hours.
• We stand by our promises, ensuring reliability and trust.
• Constantly prepared to be your unwavering support.
Our outstanding 'quality and service' seamlessly eliminate concerns for global customers.
Our successful 'collaboration and win-win' model creates a formidable foundation for our business partners!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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