Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Utilizing the prestigious ISO9001 Quality Control System to ensure excellence in every product we deliver.
• Our proficient internal product and QC team is committed to maintaining the highest standards.
• Rigorous pre-inspection of all raw materials guarantees superior quality from the start.
• Thorough mid-inspection during production ensures precision and perfection at every stage.
• Comprehensive final inspection by CIQ's state-of-the-art laboratory or conducted meticulously by our experts.
• We welcome the customer's inspection to affirm transparency and quality assurance.
• In the rare event of claims, provide us with pictures and order details. We will diligently analyze the issue to collaboratively devise an impeccable solution.
Advantage
Elevate Your Sales with Superior Quality
At our factory, quality is paramount. Adhering to ISO9001 standards and leveraging cutting-edge German Technology, we have made substantial investments in R&D. Our fully equipped lab ensures rigorous quality testing.
• Adherence to ISO9001 Quality Control System.
• Our expert internal product and QC team ensures thorough quality checks at every stage from raw materials to the final product. We embrace customer inspections to meet your standards.
• Supported by Third Party Laboratories including SGS, Intertek, and others for unbiased verification.
• Efficient Claim Settlement: Simply provide photos and order information, and within 5 working days, we will offer a well-analyzed, optimal solution.
Exceptional Service, Reducing Your Costs
• Receive Weekly Order Updates to stay informed and stress-free.
• We ensure on-time delivery for dependable planning and execution.
• Benefit from our complimentary sample support to aid your decision-making.
• Enjoy free samples of new products with every container shipment.
• Tailor-made professional samples and displays to meet your unique requirements.
• Product development tailored to your specifications, including design, size, and surface options.
A Superior Team, Alleviating Your Concerns
Our team excels with a positive attitude, extensive expertise, timely communication, and responsible action. We ensure exceptional support at every step! • Our Professional Product Technology Team is at your service.
• A decade-strong Quality Control & Inspection Team ensuring unmatched reliability.
• Promising on-time communication within 24 hours to keep you well-informed.
• Strong commitment to keeping every promise made.
• Always ready to be your steadfast support, ensuring peace of mind.
Our commitment to 'quality and service' flawlessly resolves concerns for customers around the globe.
Thriving 'cooperation and win-win' relationships forge a robust foundation for our business partners.
Richwood Laminate Flooring: Redefining Excellence Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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